Reply to Readers: Is Aliexpress.com a Fraud?

Days ago, one of my readers e-mailed me and left a comment about her strange experience with Aliexpress.com, from which she believes that the site is a fraud. As she claimed, her order was cancelled the next day and she received a message from the Aliexpress Order Verification Team, requiring her to provide the following information:

  1. A copy of the business license or ID card
  2. A photocopy of the front-side of the card
  3. A copy of the card bank statement

She has tried to contact the Aliexpress service people to question the reasons for requiring the private information. Unfortunately she fails to reach anyone from the site.

 

Here is my reply to her comment regarding the issue left at my blog:

 

Hi XXX (name omitted to protect our reader’s private information),

As a third-party review site, we like you don’t exactly know why Aliexpress.com had asked you for the private information you mentioned about. From our own personal experience, we guess your order might have been detected as “abnormal” and they might be doing so to confirm on the ownership of the card and in order to avoid credit card fraud.

My husband has encountered similar situations with Paypal and a hosting service provider, both of which are based in the United States. His accounts were detected as “abnormal” and the companies asked him to provide the same information in order to unlock his accounts. Out of trust in the world renowned companies, he submitted the required information and got his accounts unlocked finally.

I understand that when you do not trust an international shopping site, it is very necessary to use extreme caution. Besides, I agree with you that the site should provide a way for users who have doubts for the requirement to ask questions and to confirm on the safety. Unfortunately Aliexpress.com gives users a really bad experience in this respect. If any Aliexpress people can see this comment, tell the customer service department to improve the service!

However, as a Chinese who has the ambition to introduce to the world the best China-based online shopping websites, I don’t agree that the site is a fraud. My reasons:

  • Aliexpress is the most famous international transaction website for small and medium-sized businesses in China, especially among the Chinese suppliers;
  • The site does belong to Alibaba.com, the world top e-commerce website;
  • I personally have some honest and hard-working friends and old colleagues currently working for the site. I don’t believe people with such integrity would join a fraud site, which may destroy their career prospect.

I know Aliexpress has many negative or bad reviews, which can be found everywhere on the internet. As a person having worked for a site similar to Aliexpress.com, it is nothing strange to me. If you want to shop with a Chinese site with less negative reviews, you are encouraged to choose the online suppliers like Lightinthebox.com or Dinodirect.com instead of an online transaction platform like Aliexpress.com. The former type of shopping sites is responsible for everything related to a transaction, from pre-sales service to after-sales service. And they themselves verify the quality of the products as they have their own warehouses. Once a dispute occurs, they are able to solve your problem in a much more efficient way. Different from such sites, Aliexpress.com has to side with either seller or buyer when a dispute happens. As a result the other side is always unhappy, you know.

Thank you for trusting us by emailing us and leaving comments here about your story with Aliexpress.com. It is my shame that I can’t answer your questions. Anyway, now I am very concerned about the case and will do some research on this topic to uncover the facts in case more readers are bothered by the same situation.

Best regards,

Jessie
Danviews.com

Facts about AliExpress Scam

When I came across the so called “AliExpress scam” complaint in one forum, I couldn’t help laughing. The angry buyer claimed that AliExpress sent him a wrong item he never ordered. Based on my knowledge about AliExpress, it is no way possible as AliExpress is only a wholesale transaction platform – it does not sell any item, not to mention ship out any item to any customer. Obviously, this buyer was either ripped off by a seller doing business on AliExpress.com or encountered an unprofessional operation carried out by the seller.

In this case, the buyer should report the problem to AliExpress for mediation or contact the seller first to solve the problem. Given such misunderstandings about AliExpress, I think I should share all of my familiar facts about AliExpress, which may help you more clearly identify whether AliExpress scam is a reality or not.aliexpress super deals

Facts about AliExpress.com
1. An express wholesale channel of Alibaba.com, which was founded in 1999;
2. Officially went live in April, 2010;
3. Mainly serving small businesses, including Chinese small suppliers and global small re-sellers.
Continue reading Facts about AliExpress Scam

AliExpress Review: You Must Read This before Shopping at AliExpress

When Alibaba Group decided to launch its new global wholesale platform AliExpress.com, many e-commerce experts in China shed doubts on the big move Alibaba was going to take. However, since AliExpress made its official debut in April 2010, all doubts have gradually gone. Today, as a giant in the arena of small wholesale business, AliExpress speaks another huge success of Alibaba.
China Wholesale Platform AliExpress.com

AliExpress.com & Alibaba.com

Over the past decade since its inception in 1999, Alibaba.com has established an unbeatably big name on the global market of wholesale trade and almost all merchants know well about Alibaba.com. Comparatively, AliExpress.com may be still a little bit strange to some businesses. If you are looking for orders in small quantities with fast shipment and secure protection, you are encouraged to learn more about AliExpress, right from here.

Continue reading AliExpress Review: You Must Read This before Shopping at AliExpress

Top 10 Christmas Bestsellers on AliExpress

The Christmas shopping season has already come, especially for resellers of Christmas supplies. If you want to know which items are the most popular for Christmas 2010 on the global market, the top 10 Christmas bestsellers on AliExpress may give you some hints.

Why did I say so? The reason can’t be simpler. As a small business wholesale platform of Alibaba, AliExpress.com is one of the world’s biggest wholesale platforms targeting small and medium-sized merchants. From its top-selling items the resellers stock up for their business, you can easily learn the latest shopping trends among consumers across the world. After all, most resellers fill their inventories based on potential market trends—generally, they do some research before every stock-up.

Then, let’s us see the top 10 Christmas bestsellers on AliExpress.com, or possibly, in the whole world.

Top 1. Snowflake Lights for Christmas Décor

Snowflake Lights

This innovative LED window suction light is battery-operated and perfect for window decoration during the Christmas season. The snowflake shape of the lights can make the winter night warmer and more interesting. With the sucker device, you can easily put the lights on glass wall or window for decoration as well as illumination purpose.

Continue reading Top 10 Christmas Bestsellers on AliExpress

Black and White Prom Dresses Set The Trend of 2010


When it comes to the dress trends of 2010, black and white prom dresses are definitely one of the most eye-catching. Combining the two classic colors black and white, this style of prom dresses is nothing special but extremely classic. A black and white prom dress can always add an elegant and lady-like touch to the wearer in a dancing party. Though in plain color styles, black and white prom dresses easily overshadow those bright-colored prom dresses.

If a girl wants to stay fashionable this year, she can’t miss at least one black and white prom dress in her wardrobe. Likewise, if you are running a business selling women’s dresses, you should really be aware of be trend and stock up black and white prom dresses for your inventory as soon as possible. To help our readers get some guide to buying black and white prom dresses, I did some homework on researching the major China wholesale websites such as Lightinthebox and AliExpress, and I am happy to share the following information.

I personally believe that Lightinthebox.com is the best wholesale marketplace to shop all kinds of dresses including prom dresses. Unfortunately, this time I failed to find enough pieces of black and white prom dresses although I did find a huge selection of little black prom dresses and other gorgeous prom dresses in various bright colors there.

On the contrary, I was shocked by the wide range of black and white prom dresses on another China-based wholesale marketplace: Continue reading Black and White Prom Dresses Set The Trend of 2010

Fun Toys for Christmas 2010: Best Christmas Gifts for Boys

When it comes to the best Christmas gifts for boys, fun toys are definitely the winner. Boys love anything exciting and novel, and fun toys are always the safest option to gift them for Christmas. Recently we notice that AliExpress has launched a complete series of fun toys for Christmas 2010. Here we would like to pick some out to show you how fun the toys are.

1. 1/20.3 train metal model – USA Porter 0-4-0

Train Metal Models

This live steam train model is completely handmade in solid brass. It’s brightly colored and highly durable. It can be used indoor or outdoor garden railway. Besides, the locomotive is easy to operate. The high emulation and elaborate layout as well as all those find details make the metal train model an adorable toy for boys.

Continue reading Fun Toys for Christmas 2010: Best Christmas Gifts for Boys

 By clicking it, the coupon code will be automatically copied
and you will be directed to the store.