When it comes to China-based online shopping sites, those selling gadgets should be the biggest in terms of store quantity. Especially in Shenzhen, where the majority of electronic gadget factories are located, you can find online gadget shops doing international business everywhere and Gearbest.com is one of them.
Store background
Although Gearbest leaves an England-based office address on its official website for contact needs, its major operation centre as well as warehouse facilities should be positioned in Shenzhen. It is, in nature, a Chinese online international store serving global buyers. From the Norton Secured (powered by Verisign) identity verification page, I noticed that Gearbest.com belongs to SHENZHEN GLOBALEGROW E-COMMERCE CO LIMITED, a tested legitimate Chinese company owning a number of shopping sites.
Store credibility
I personally believe that Gearbest.com is a legit site after a thorough investigation into it. Here are my reasons:
1. It is backed by the powerful e-commerce company based in Shenzhen.
2. The shopping site is protected by Norton and users don’t have to worry about information leaking while using it.
3. It accepts safe payment methods such as Paypal or credit cards.
4. I have received a quality-made product from the online store. Click here to read my review of the novelty glasses offered by Gearbest.com.
Highlights of Gearbest
What Gearbest.com impresses me most is the refreshing style of its homepage. Being simple and neat, it looks so comfortable and every product showcased there looks amazingly cool. Just as how it advertizes itself, it is a store where we can buy all kinds of cool gear, including cell phones and accessories, tablet PCs and accessories, car electronics, audio and video, LED lights, lifestyle supplies, men’s clothing and more. A total of over 100 categories are carried by the store and it is a good place to find inspiration on how to lead a cool and fashionable life with lovely gadgets.
Like other popular gadget shops such as Banggood.com or Focalprice.com, Gearbest.com offers a competitive wholesale price for each product plus worldwide free shipping. Some gadgets there are available at as low as under $1.
One great attraction of Gearbest is its customer-friendly warranties and return and exchange policies. If you are not satisfied with the product purchased from the site, you can return it for a refund within 45 days of receiving the package. Also, you can send it back to the store for an exchange within 3 months of receipt. In addition, the store provides free repair and lifetime technical support.
The customer service provided by Gearbest.com is quite impressive, too. Besides 24/7 live chat service, you can reach its service staff through its USA helpline +1(899)-138-0318 for any pre-sales or after-sales issues. I always believe that a Chinese site needs courage and enough human resources to provide phone call service. As for the quality standards of its customer support, why not give it a try yourself?
Money-saving tip: do remember to search for valid Gearbest coupon codes before making payment for an order with the store.
Hello! I live in Russia and i want to share my experience.
Good site! I buy here for more than a year vaping devices and some electronic goods. All work fine and no defect. For example, last was Order No.:W1512272040567688 – i bought PC headset and sound card instead of my broken build-in.
There were no orders not to arrive or lost. Also i want to say that they have nice low prices, discounts, colorful sales, giveaways.
Well looking site – sometimes i just sit and looking all that goods they are selling. Support answers quickly, correct and polite.
I will definitely continue to work with them.
Thank you.
Hi to all.
I would like to share my shopping experience with gearbest.com.
Gearbest has satisfactory prices in a large majority of products, and provide cheap prices and high quality of all products that will let the person come back to this site to buy more. Thats why Gearbest is the best shopping site for me now.
They also provide the option to choose the shipping way and if you need a tracking number or not. I always contact the support and they reply to me within 24 hours maximum. I decided to share this with people who cares about customer services, high quality products and cheap prices.
I made few orders on gearbest and was satisfied. (cell phones, cases etc). In my order number W1605300658570435 had several positions and they all conform to the description on the website. Bonus was the availability of shares and additional discounts and also provide the tracking number and provide the photos sent by parcel. All orders (W1604280231345786, W1603290311026654 etc.) were shipped within 24 hours with PostNL Registered Mail.
This store has earned trust. All my orders are arrived without problems for example, the remaining my order arrived within 20 days (to my country Ukraine) , the package has 4 items and all work great and without defects. And if there are any problems, the customer service employees and help always.
If you want to save money try to watch for discounts and sales. If you carefully read the comments and reviews about the goods before the order you will not be disappointed.
I advise everyone to buy in this shop, service, delivery and product quality at the highest level.
Great shop with great service.
Thanks to Gearbest !
Hello guys and girls,
I wanna share my experience from buying products from http://www.gearbest.com in order to help.
I recently made an order Order No.:W1605170559224970 on May 18, 2016.
It was an android tv box and a women’s watch perfect for the summer season. My order was shipped within 24 hours with PostNL Rgistered Service.
All went good and i received my order in 12 days in an excellect condition.
I am really happy from their store and their support team and i will continue to buy tech gadgets from them and so do you all.
I would recommend it to everyone. 4.5/5 stars ( because noone is perfect 🙂 )
As a long-time ebay user and experienced online buyer, I hereby wish to give my opinion regarding to the Gearbest.com online store and my experience with them. In the past 2 years, I ordered several items from Gearbest.com as three SmartWatches, several MicroSD cards, LED flashlight, VR glasses, Smart Wristbands etc. (I can prove it with order numbers – W1606151329292172, W1606031545384056, W1605181507067135…).
I want to say that all the goods are good quality, relatively accompanied the descriptions on the website and delivery is always within 10 to 14 days in Croatia (EU). One Smartwatch had a bug in the software and in conversation with customer support all was quickly resolved. By my request the amount was refunded me on my GB account – cash refund was not available, but anyway, as I love to shop at Gearbest.com it was not a problem.
I had more problems with individual purchases on ebay than with Gearbest.
Normally, nothing is perfect and some problems can occur time to time, but customer support can and will solve it.
All in all, as the beginners in the Chinese online store sell, Gearbest keeps getting better and better, both in the offer and in relation to the user.
This is only my 50 cents about this China online seller and my real objective experience that I’m willing to share with other people.
I recommend GearBest because it offers great prices and flash sales around the clock, and because it has great customer service – evertie i needed them i have received their assistance.
Besides – you can contact Live chat service representative any time, in any hour and they will help you right away.
My order number – W1606170229238086
Order Number: W1606031809490889 Gearbest is the most responsible shopping website. Gearbest has the cheapest prices on internet i’ve ever known. Customer service is great. I’ve received all my orders so far. Highly recommended!!! 5 Star website!!!
Hello guys. Gearbest has the cheapest prices on internet i’ve ever known. Customer service is great. I’ve received all my orders so far. Highly recommended!!! 5 Star website!!!
Gearbest is a fraudulent company!! They sent me fake phone and defective, and they do not do more than avoid reposnibility.
They email you back and back the same shite and do never reimburse or send you items back.
Beware of the fraud, these are professional thieves!!
Order No. W1605110146528372 W1603052251543879 etc. Orders decorated 6 March and 11 May. Delivery of goods is excellent. This product comes well packaged and not damaged. This store has a huge amount of goods than me and lured. Now I buy only at this store. Gearbeat – the best!
the first time I buy on gearbest, but very satisfied with the purchase, delivery less than a month, the goods cheaper than Ali.
It was shipped very quickly
Product came very quickly
Customer representatives are very concerned
They very helpful
We do not come for a refund Product
I would recommend it to everyone.
I have many orders from GearBest and never had any problems. They have a large quantity of different vapor tools, last month I ordered a smok tfv4 tank for my boxmod and it arrived at 1 week to me. (W1606030956267905) Great shipping speed.
And moreover it has great flash sales where you can by goods with a great discount.
I purchased several times from GearBest (for example the following order number: WW1510200308053085)
The item is Beelink X2 TV box. I bought the Beelink x2 in 2015 and still using it. Great item for a great price. Since then I bought 3 more for my parents. All of them from Gearbest.
Pros:
Cheap
Small
Has 2 USB ports
WiFi works greate
Cons:
Optical audio output. It would be greate to have just 3.5mm earphones jack.
I even made a review (on russian).
https://youtu.be/Y3htXWdfzNQ
BUYER be wary when buying from Gearbest. I recently purchased a PIPO tablet, which died after 30 days. . I paid $122.00 US. They offered $20.00 as a settlement. They insulted me.Even though they have a US warehouse, I was forced to ship it back to CHINA AT MY EXPENSE. NOW they are saying it never arrived! SO I have been cheated out of $150.00 and not even a faulty paper weight.
gearbest is a good company recommend enough to make direct purchases of Chinese items are quality and original that is the most important shipping is fast and safe, free shipping takes but reaches the destination without problems and I am willing to buy more things in that store
My order WB1605311639438190 it was received
Gearbest sucks. Ordered item, 10 days later, after I contact them, they say this item is out of stock (why didn’t they tell me – I am the customer after all). Selected alternative item. Received message 6 days later that it had shipped. Another 14 days later, still not trackable. Excuse after excuse after excuse from Gearbest. Worst customer service ever. How do I get my money back, please someone tell me.
Gearbest definitely has some pretty good offers, and I am relatively pleased with the site in general. However, my reviews are not shown, it looks that gearbest people don’t prefer objective reviews, if they don’t glorify the product.
Gearbest is the best.
Orde No : W1606061700432219
Cela fait quelques temps que je commande sur ce site et rien à dire, ils sont super.
Les prix sont très bas, les produits proposés sont de très bonne qualité pour un faible coût.
Le service client est formidable et ils prennent soin de leur client.
La livraison me semble assez rapide pour une livraison économique (pas de frais de transport).
Je recommande ce site, ils sont très sérieux et bénéficier en plus de très bons avantages.
Hi all I want to discuss my experience with gearbest this is my order number W1604131701399360 I really liked the shopping experience, because the price of the products are very cheap and also sending to all countries is free, I highly recommend it (the order took 50 days to arrive)
I like this site i receive all my orders one of the is W1604071235433012 Thank you very much