Gearbest.com: Must-reads about the Chinese Online Gadget Store

Cool gadget store Gearbest.comWhen it comes to China-based online shopping sites, those selling gadgets should be the biggest in terms of store quantity. Especially in Shenzhen, where the majority of electronic gadget factories are located, you can find online gadget shops doing international business everywhere and Gearbest.com is one of them.

Store background

Although Gearbest leaves an England-based office address on its official website for contact needs, its major operation centre as well as warehouse facilities should be positioned in Shenzhen. It is, in nature, a Chinese online international store serving global buyers. From the Norton Secured (powered by Verisign) identity verification page, I noticed that Gearbest.com belongs to SHENZHEN GLOBALEGROW E-COMMERCE CO LIMITED, a tested legitimate Chinese company owning a number of shopping sites.

Store credibility

I personally believe that Gearbest.com is a legit site after a thorough investigation into it. Here are my reasons:
1. It is backed by the powerful e-commerce company based in Shenzhen.
2. The shopping site is protected by Norton and users don’t have to worry about information leaking while using it.
3. It accepts safe payment methods such as Paypal or credit cards.
4. I have received a quality-made product from the online store. Click here to read my review of the novelty glasses offered by Gearbest.com.

Highlights of Gearbest

What Gearbest.com impresses me most is the refreshing style of its homepage. Being simple and neat, it looks so comfortable and every product showcased there looks amazingly cool. Just as how it advertizes itself, it is a store where we can buy all kinds of cool gear, including cell phones and accessories, tablet PCs and accessories, car electronics, audio and video, LED lights, lifestyle supplies, men’s clothing and more. A total of over 100 categories are carried by the store and it is a good place to find inspiration on how to lead a cool and fashionable life with lovely gadgets.

Cool gadgets at low prices
Like other popular gadget shops such as Banggood.com or Focalprice.com, Gearbest.com offers a competitive wholesale price for each product plus worldwide free shipping. Some gadgets there are available at as low as under $1.

One great attraction of Gearbest is its customer-friendly warranties and return and exchange policies. If you are not satisfied with the product purchased from the site, you can return it for a refund within 45 days of receiving the package. Also, you can send it back to the store for an exchange within 3 months of receipt. In addition, the store provides free repair and lifetime technical support.

The customer service provided by Gearbest.com is quite impressive, too. Besides 24/7 live chat service, you can reach its service staff through its USA helpline +1(899)-138-0318 for any pre-sales or after-sales issues. I always believe that a Chinese site needs courage and enough human resources to provide phone call service. As for the quality standards of its customer support, why not give it a try yourself?

Money-saving tip: do remember to search for valid Gearbest coupon codes before making payment for an order with the store.

1,528 thoughts on “Gearbest.com: Must-reads about the Chinese Online Gadget Store”

  1. Order number is WW1605202333162108 on May 21, 2016 12:33:16 PM. Everything went excellent and I have nothing to complain about. Far better compared with other sites, highly recommended.

  2. I have the big experience with Gearbest (orders W1606080427111029, W1605300409145260, W1605170657506480, W1604301626513237, W1602131517282063, W1511080954460035, WW1511010431018431) since November, 2015 and my last order was two days ago.

    Store became more attractive for me since this time: prices are usual lower than on Aliexpress, client support answers during 12 hours and they solved all my tickets and delivery time is stable (usualy I recieve parsels in 10-15 days after payment). Also they have bonus programm (GB Points) that allow you to have 50% discount.

    I highly recommend Gearbest, it’s one of the best Chinese stores.

    Mikhail

  3. Order number:.
    W1605241731004851

    Is the most safe, secure and better place that you can find really good stuff, at a low price and find things that you can’t find in a bestbuy or other stores, they have a lot of brands know and unknown, they have a lot of posibilitys of pay and when you have questions or problems with your package, your products or whatever they always answer you and want to fix your problems. I recomend this site for buy and i recomendate pay the insurance, is more easy that they can fix, repare or back your money. I bought almost 100 dolars that I will pay again for his products. The best

  4. Hi there, order numbers W1601191702159547,WP1605271217466858,W1605310935317421,W1606010533455098 and WW1605021646150101
    I have been a customer of Gearbest for over 2 years and find that they stock a huge variety of useful items ranging from the latest gadgets to jewellery and from automotive tools to
    fashion ware!
    All items are superb in quality and are very, very cheap in price compared to UK prices.
    Items are either shipped from their China or European warehouses and arrive in good time, and shipping is free which is a huge bonus.
    For anyone thinking of buying from Gearbest, I would say don’t worry you cannot go wrong with them.

  5. Xiaomi Mi Band 1S from Gearbest a very good device a great device! 100% original. Excellent work. Good and accurate pedometer. Excellent monitors sleep. Vibrating alarm clock and incoming call works super. Korektno running measurement of cardiac pulse. Very comfortable and stylish. Excellent grade. Made with good material. The price is very good! I am very glad. I advise everyone to buy. Thank you Gearbest! Gearbest best!

  6. My Order Numbers;
    W1605202212130841
    W1604161602550779
    W1604070702032201
    W1606011706079115

    Always best price, fast delivery and great product. The best site to shopping for me. Better than other china website. I always was very happy. The most important thing is very fast shipping, tracking number include and a picture of the package.

  7. Order Numbers;
    W1604150330125260 Apr 15, 2016 16:30:12 PM
    W1605090206076976 May 09, 2016 15:06:07 PM
    W1605090227263582 May 09, 2016 15:27:26 PM
    W1605140523384710 May 14, 2016 18:23:38 PM

    Site ile ilk ticaretim elektronik sigara almak oldu. Ülkemde çok yüksek fiyatlara satılırken Gearbest.com’da oldukça uygun fiyatlara temin ettim. üstelik 2 hafta gibi kısa bir sürede geldi. Türkiye gümrüklerinde denetim had safada ve elektronik sigara ithalatı yasaktır. Buna rağmen GB.com ürünün gönderilken gümrüğe takılmaması için gerekli önlemleri aldığı için ürün elime ulaştı.

    Sitedeki en büyük hayal kırıklığım stoğu olmayan ürünün satışta olması. Siparişi veriyorum daha sonra ticket açıyorum ne zaman göndereceksiniz diye ancak stoğumuzda yok 2 hafta içinde gelecektir yanıtı alıyorum. Bu beni üzüyor. Yine de mağdur edilmiyorum param istersem paypal istesem GB Wallet hesabıma aktarılıyor. Üstelik GB Walletta aktarılırıken ekstra puan veriliyor. Yani sipariş verdiğiniz ürünün stokta olmaması size daha olumlu olarak geri dönüyor 🙂

    Ürünlere olumlu/olumsuz yorum yapıp puan kazanabiliyorsunuz. Bu oldukça iyi bir avantaj.

    Özet olarak; Gearbest alanında kaliteli bir sitedir ve önceliği herzaman müşterisidir. Henüz beni üzmediler. Bir aksaklık olduğu zaman benim lehime sonlandırdılar. Ancak stok durumlarında bazen gerçek zamanlı durumları gösterilmiyor. Bu yüzden önce teyit edip sonra sipariş veriyorum. 🙂

  8. Site ile ilk ticaretim elektronik sigara almak oldu. Ülkemde çok yüksek fiyatlara satılırken Gearbest.com’da oldukça uygun fiyatlara temin ettim. üstelik 2 hafta gibi kısa bir sürede geldi. Türkiye gümrüklerinde denetim had safada ve elektronik sigara ithalatı yasaktır. Buna rağmen GB.com ürünün gönderilken gümrüğe takılmaması için gerekli önlemleri aldığı için ürün elime ulaştı.

    Sitedeki en büyük hayal kırıklığım stoğu olmayan ürünün satışta olması. Siparişi veriyorum daha sonra ticket açıyorum ne zaman göndereceksiniz diye ancak stoğumuzda yok 2 hafta içinde gelecektir yanıtı alıyorum. Bu beni üzüyor. Yine de mağdur edilmiyorum param istersem paypal istesem GB Wallet hesabıma aktarılıyor. Üstelik GB Walleta aktarılırken ekstra puan veriliyor. Yani sipariş verdiğiniz ürünün stokta olmaması size daha olumlu olarak geri dönüyor 🙂

    Ürünlere olumlu/olumsuz yorum yapıp puan kazanabiliyorsunuz. Bu oldukça iyi bir avantaj.

    Özet olarak; Gearbest alanında kaliteli bir sitedir ve önceliği herzaman müşterisidir. Henüz beni üzmediler. Bir aksaklık olduğu zaman benim lehime sonlandırdılar. Ancak stok durumlarında bazen gerçek zamanlı durumları gösterilmiyor. Bu yüzden önce teyit edip sonra sipariş veriyorum. 🙂

  9. Great store! Excellent and quality goods at low prices! Fast processing and delivery of goods! I liked very much to buy in the store. Excellent support staff quickly respond to all questions! I advise everyone to buy in this shop!

  10. like most i have been strung along as my item arrived with parts missing, so has anybody any real contact details for these con artists as i fancy a visit to them

  11. A few days ago, I got the second part of my order, which made in GearBest.I ordered a router and repeater Xiaomi.

    When I ordering all items were “in stock” but after payment confirmation it was found that the repeaters has already ended. Asked support to send first router, and then the repeater, when they appear in stock. They agreed with me, and they didn’t have to wait for the repeater in stock.

    The router arrived after 14 days, the repeater – after 24 days.Support works quite well, if GearBest will continue to offer the same good prices I will continue to order in this shop.

  12. My experience with Gearbest is EXCELLENT. You can’t find better price anywhere and the shipping is free. I’m an headphones and earphones addict and find lot of incredible deal in this store, some items can be in back order and shipping can be a little long sometime but you can’t complaint about this because of the price you pay. Products are ALL authentic, no false earphones like other whole sale seller of Aliexpress. I will buy AGAIN AND AGAIN there and really don’t understand all the negative review of other people, I guess they don’t read properly the order status as I do to avoid further problem. Consumer service is very devoted and it happen one time that a product was defective and got full refund without the need to ship back the broken earphones. Really like Gearbest and if it wasn’t of this store my music listening will be less diversified.

  13. I ordered in this shop knife GANZO G733. Long chose where to buy, stopped at gearbest.com because it was the lowest price. Ironically, sent fast enough. The knife came to Nizhnevartovsk 3 weeks, this is a very good result. I strongly recommend this store!

  14. My orders from GearBest:
    WW1511261153224411
    W1601021119259266
    W1601120647046849
    W1604151257368723
    WB1604290505289201
    W1605201043553915

    At GearBest you can find many thinks and a lot of Accessories with good prices.
    I hade some problems with some items but at the end we manage to solve all the issues with the support center.
    The bad with the GearBest is that they don’t make good wrapping to the product to avoid damage during Transportation.
    I will continue to shop but not fragile item’s

  15. I decided to write a review about my experience with gearbest say that I was super happy with lower prices has many e-commerce famous expedition to Italy without cost dognali speed in delivery max 15 days recommend buying on gearbest.

  16. Nice online shop for vepers. I oder there all the accessories for e-cigarettes (organic cotton, wires, ceramics tweezer, batteries, bottles, etc). My last order W1605151728419869 from May 16, 2016 was delivered in 6 days (!) due the store works through the logistics center in Netherlands. As a result, shipping to Europe in 4-5 times faster than direct mail delicery from China. Quickly and efficiently. I will definitely continue shopping on gearbest.

  17. Ordering 2 months ago new phone Xiaomi redmi 3 for myself, order number is WB1603270117150916. All is good: fast shipping, good support, cheap price. Get is very fast by NL-post, and fully satisfied. Recommend.

  18. One of my orders is E-Cigarette Kit “Eleaf ijust 2”, i’m very satisfied with may purchase, great battery life ‘2600 mah’ (up to 3 days-relatively smoke), nice quality, good pair (with coil 0.3 ohm, was installed) and very large tank (5.5ml!!!). Original product- the proof is the code on the box (i checked on official Eleaf site, first time from my ip). I was able to choose if i need a tracking number or not (very simple, one click), after they shipped,i was surprised, they sent me a picture of my package (this is cool). Order number: W1512090244285890.
    Great store,I will buy more…

  19. I ordered Xiaomi powerbank, great product, great price with free shipping.
    My order number was W1604180755359906, ordered on Apr 18th and it came in about 2 weeks.
    I will definitely continue shopping on gearbest

  20. I made an order W1604130642002799 on 13/4/2016. It is a math learning toy, very good quality and funny tool. The service is good, the shiping is quick! I am satisfied with the site! I recommend!

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