When you decide to wholesale products from China, we don’t think you would miss one company: LightInTheBox.com. Why? Try searching “wholesale” or “China wholesale” in Google, you will see the reason why we are so sure that you won’t miss this company. However, from its page title and description, it seems hard to identify whether the wholesale website sells products itself or functions as a platform connecting Chinese manufactures and international buyers. To help people get a better understanding of the company, we have do a lot of homework to research on the wholesale website and the following will introduce the fundamental facts we have found about LightInTheBox.
Location and credibility of Light In The Box
Many people are curious about where LightInTheBox is exactly located and whether it is a legal wholesale marketplace. As we have mentioned before in previous articles on our website, LightInTheBox is a Beijing-based wholesale company with a branch located in Shenzhen, the famous city representing the success of China’ reform and opening-up policy near Hong Kong, also one of the manufacturing centers in China. The head office is known to perform the major operational issues of the website including website building, management, public relation, buyer marketing, etc, while the branch office is mainly responsible for sourcing products and arrange the shipment with destinations all over the world. Also, a widely concerned issue about LightInTheBox remains whether it is legal or not. Like what happens to many other wholesale websites, there are quite a number of complaints about the website on the Internet. Is LightInTheBox really a fraud or scam as some have claimed in forums or blogs? According to our authoritative information, LightInTheBox is a 100% real and legal company dedicated in doing wholesale business. Yet, as a developing company, LightInTheBox still has a long way to go before it becomes really strong to be devoid of any defect.
The role of LightInTheBox
Well, from the many reviews on the Internet, we’ve found that this is a frequently asked question about the China wholesale star. According to our knowledge, LightInTheBox is not simply a transaction platform providing service to Chinese sellers and international buyers, but is itself a wholesaler sourcing items from Chinese manufactures and selling items to buyers all over the world. So buyers can be confident in dealing with this trustworthy seller, LightInTheBox, whose reputation has got recognition in the world. And what is worth mentioning is, we found that on many forums where some buyers complain about the products or services of LightInTheBox, their staff show up directly to accept the criticisms and direct these people to have their problems fixed in some way. For example, they will tell you specifically to ask for help from which function of the company. We don’t know whether they finally have their problems solved or not, but we do appreciate the courage to accept criticisms and try hard to fix problems and make improvements. For a wholesale agent like LightInTheBox who makes deals directly with you, one good thing is, once you have any complains, you can go directly to it without a third party. As a seller itself, it has to value customers’ opinions and feedback, which are the backbone of its future prospect. It has been confirmed that all goods sold by LightInTheBox are shipped from the same address, the branch in Shenzhen, which is mainly responsible for resourcing goods from sellers and arranging shipment to buyers. And they check the products for every purchase order before they are shipped out. This may explain why there are much more positive reviews about the wholesale website than negative reviews.
Get Lightinthebox coupon codes here: https://www.danviews.com/lightinthebox-coupon-codes/
If you hope to know more about this website, please go visit www.lightinthebox.com.
I looked for tattoo kits online and LightintheBox came up. I was a little nervous as it was my first time to shop from China, but honestly the item I ordered from the shop showed up exactly what was described on the product page. Customer service department at LightintheBox was outstanding, always more than willing to resolve anything that came up.
i received the dress from lightinthebox today. Quite impressed that it was delivered so quickly! I did the custom measurements, and it fits like a glove, I love it!
I bought 2 mobile phones from www. Lightinthebox.com and in less than 45 days both phones were broken.I tryed to solve the problem with Customer service but after several mails they don’t answer anymore. So I loose 100 EURO in less than 2 months.
Do NOT buy any dresses from Light In The Box unless you are 100% sure that is what you want and that it will get to you in time.
I ordered a wedding dress in April for a wedding on May 19th. After two weeks, I started getting worried so I contacted the company to see when it will ship. They informed me it will ship on May 18th.
Now, I went back and looked at my confirmation emails and the date WAS in there so it is partially my fault but they have a shifty return policy.
I asked for the order to be canceled and they told me I would get a refund of the shipping price, $23 but I would not get the refund for the $150 dress. So I could cancel it and lose my money, or keep the dress and lose my money because I would still have to find another dress and not be able to wear this one.
I am extremely disappointed with this company as I had great respect for them given their cheap prices, custom made dresses, and fast customer service. They really need to update their return policy.
Los pedidos que no llegan estan totalmente desprotegidos. No responden ante pedidos perdidos haciendo la tarea de devolucion del importe practicamente imposible por tener los plazos de entrega superiores al tiempo de reclamación en Paypal. Yo he perdido 90,16 € de un pedido hecho el 18/1/11
Orders that fail are totally unprotected. They do not respond to lost orders and money-back task is virtually impossible because they have higher delivery times than the time of claim with PayPal. I have lost € 90.16 of an order made on 18.1.1911
I will recommend this site to my friends. lightinthebox is a good choice for wedding dresses,they custom-made the dress exactly according to my requests and the pictures, almost as same as the pictures.What’s more,they ship my dress very quickly.
Above all, they don’t charge any fee for custom-made, their price is reasonable.
Hope this preventive maintenance that I can not call at on site Lightinthebox.
The Good day to you !!!!
The Ithaca passed already six months.
But I as well as has not got its goods and no now beside me and money.
That variant refund which you offer me in Russia not yet available.How much me it is necessary to pay the extra $ that- you have sent me my parcel? And why such occurs that only after payment you speak that to send moreover paid , goods can not. The Good way to earn.
Order Date: August 31, 2010
Order #: 1008310500835450
Order Total: US$ 356.35
The Good day to you !!!!
The Ithaca passed already six months.
But I as well as has not got its goods and no now beside me and money.
That variant refund which you offer me in Russia not yet available.How much me it is necessary to pay the extra $ that- you have sent me my parcel? And why such occurs that only after payment you speak that to send moreover paid , goods can not. The Good way to earn.
Non fidatevi
Io ho avuto un esperienza totalmente negativa, ho ordinato un telecomando programmabile che non è mai arrivato, e quando ho notificato il ritardo nella consegna mi hanno inviato una mail dicendomi di aspettare sino a una certa data dopo la quale se non fosse arrivato mi avrebbero riborsato.
In buona fede ho aspettato.
Alla data non è arrivato, da allora ho mandato più mail ma non hanno mai più risposto ( hanno cancellato anche la mia userid dal loro database). La fregatura è che a quella data sono scaduti i termini della contestazione con Paypal.
Furbi !!!!!!!!
Da qualche ricerca effettuata su forum sembra sia il loro “modus operandi”
Se sei fortunato ti arriva il prodotto (affidabilità poca) , se sei meno fortunato ti arriva da pagare la tassa doganale, se sei sfortunato o ti arriva difettoso o non ti arriva proprio.
Statene alla larga.
there’s an error on my comment.
THE AMOUNT I GOT CONNED IS USD181.05!!!!
THIS COMPANY IS A SCAM!!!!!! I’m not trying to ruin the company’s reputation. I ordered video games accessories for retail. Total amount – USD302.26! I made payment on the 1st Jan 2010, till now i have not receive anything and its FEBRUARY 12th 2011!!!!! Despite sending a receipt of my wire transfer payment, they still denied that i have made payment! At first, the customer service told me that they will process it right away and they verified my payment. After i got back with them after a month, they told me payment’s not made. What is this!????! 100% fraud. Guys there are lots of wholesale companies out there. PLEASE if possible,do yourself a favour.. don’t get con by this guys. they are good.
DO NOT BUY FROM THIS COMPANY! I ordered my son a android tablet. It came in and worked one day. I tried to return it after spending 50.00 to ship it there and they will not accept my return package. Now I am out the $199.00 I spent plus the 50.00 to ship it back. Now I still have a tablet that will not work. DO NOT BUY FROM A COMPANY THAT DOES NOT HAVE A TOLL FREE NUMBER! That should have been a dead give away!
Lightinthebox does not support electronic media tablets that they sell. There is no way to update the ANDROID firmware nor do they tell you there is a transaction fee to buy from them via your credit card. Lightinthebox does not want to take back defective media tablets, they offered me 50% refund and keep the tablet. I should not have to settle for less than full price paid for defective equipment, replacement not an option since they won’t support the OS or their equipment.
Why doesn’t anyone write about the high tax we have to pay to UPS?
I ordered 4 evening dresses and I had to pay EUR 120,00 to UPS for tax !
This way the dresses aren’t so cheap anymore. This was a complete surprise to me.
I was very disappointed.
Light-in-The Box is great B2C website which provides excellent features to the users worldwide for accessibility
is it safe to order at lightinthebox? i’ve encountered a forum talking about it so I have doubts myself, then I learned of Chinabuye, which uses Paypal as payment and I think that was safe. And I also found out that all their products have 1 year warranty.
My first experience with this company has been less than positive We ordered 7 items paid for express ship it took 13 days to fill the order another 11 to ship another 5 to get here and then there was only one item in the box. then trying to get the problem fixed has been a night mare no one wants to return the e-mails. I planned on using this company for drop shipping because they have great selection and great prices but if this is how they do business I may want to re think I will have to try at least one more small order before I decide if we ever get the products from my first order. It is only $150.00 order but it is still the idea that this is a trial to see how they operate and ship to the states where quick turn around means repeat business
Lightinthebox is good. But problems exsit too when the company is expanding. If you want to whlolesale or dropship from China, it’s crucial you don’t depend on a single wholesaler. It won’t hurt if you compare more than one wholesaler.
Lightinthebox.com is a good sellers for the wedding dresses.