When it comes to China-based online shopping sites, those selling gadgets should be the biggest in terms of store quantity. Especially in Shenzhen, where the majority of electronic gadget factories are located, you can find online gadget shops doing international business everywhere and Gearbest.com is one of them.
Store background
Although Gearbest leaves an England-based office address on its official website for contact needs, its major operation centre as well as warehouse facilities should be positioned in Shenzhen. It is, in nature, a Chinese online international store serving global buyers. From the Norton Secured (powered by Verisign) identity verification page, I noticed that Gearbest.com belongs to SHENZHEN GLOBALEGROW E-COMMERCE CO LIMITED, a tested legitimate Chinese company owning a number of shopping sites.
Store credibility
I personally believe that Gearbest.com is a legit site after a thorough investigation into it. Here are my reasons:
1. It is backed by the powerful e-commerce company based in Shenzhen.
2. The shopping site is protected by Norton and users don’t have to worry about information leaking while using it.
3. It accepts safe payment methods such as Paypal or credit cards.
4. I have received a quality-made product from the online store. Click here to read my review of the novelty glasses offered by Gearbest.com.
Highlights of Gearbest
What Gearbest.com impresses me most is the refreshing style of its homepage. Being simple and neat, it looks so comfortable and every product showcased there looks amazingly cool. Just as how it advertizes itself, it is a store where we can buy all kinds of cool gear, including cell phones and accessories, tablet PCs and accessories, car electronics, audio and video, LED lights, lifestyle supplies, men’s clothing and more. A total of over 100 categories are carried by the store and it is a good place to find inspiration on how to lead a cool and fashionable life with lovely gadgets.
Like other popular gadget shops such as Banggood.com or Focalprice.com, Gearbest.com offers a competitive wholesale price for each product plus worldwide free shipping. Some gadgets there are available at as low as under $1.
One great attraction of Gearbest is its customer-friendly warranties and return and exchange policies. If you are not satisfied with the product purchased from the site, you can return it for a refund within 45 days of receiving the package. Also, you can send it back to the store for an exchange within 3 months of receipt. In addition, the store provides free repair and lifetime technical support.
The customer service provided by Gearbest.com is quite impressive, too. Besides 24/7 live chat service, you can reach its service staff through its USA helpline +1(899)-138-0318 for any pre-sales or after-sales issues. I always believe that a Chinese site needs courage and enough human resources to provide phone call service. As for the quality standards of its customer support, why not give it a try yourself?
Money-saving tip: do remember to search for valid Gearbest coupon codes before making payment for an order with the store.
Gearbest is my first choice to buy something from online sites, I bought several products from this site and it always gives me up to the mark products. Recently I bought “Mi band 2”
On 2nd November my order number is “WA1711021532559831I” I bought this at great price now am using this on regular basis and it is very useful to me..
I love this site because…
1. Gives best quality product at great price.
2. never think before to buy because of trustworthy site.
3. Fast and safe delivery.
4. Customer service always gives best and fast reply and solve my quires without any issue.
5. Gearbest gives best discount on their products
Well, my shopping experience at Gearbest was very good. I bought some products and the shipment has always come OK.
I just had a problem with my watch, but they gave me all the support.
They could only offer free shipping with tracing on some products.
Personally I have had no issues with Gearbest. I’ve ordered from them multiple times and I have no hesitations recommending Gearbest to others. The prices are competitive to other online retailers and most of the time they beat them too. The wide variety of goods they have is excellent and they seem to always be on top when it comes to items on pre-order. Once my order has been placed it have taken the maximum of 2 days for them to pack it and have it dispatch from the warehouse. Grant, shipping is a bit slow but honestly that is not the fault of Gearbest but rather the postal service handling the parcel to your door step. The items I’ve received have always been authentic goods and in mint condition, ordering from them has for me really been a no-brainer.
A true excellent headset! Sound set and clean, build quality and comfort.
The cable could be a little better. The sound quality is super good. It’s exactly like the description of the product. I’m really very satisfied, I’ve found what I’m looking for!
I recommend this, especially since its price is not at all expensive compared to its quality. There is nothing better than this value. Very good sound quality at all frequencies. Perfect fit on the ear.
Very good insulation of external noise. It is not a headphone just focused on the serious.
It delivers quality at all frequencies. I highly recommend this headset.
Reason of review: Good customer service.
I liked: Products a good quality, Fast delivery, Quality.
Product: KZ ZS5 Detachable HiFi Earphones
Shopping at Gearbest is easy and convenient, the prices are soo good that at times even if I didn’t need anything I found interesting stuff and placed an order.
The other most important thing is that if I do not receive the items I can count on a reimbursment.
Gerarbest is my favourite chinese online store.
I am from Mexico and I have only 3 orders in gearbest, the first one was sent quickly and in compliance with the marked delivery time and arrived in the estimated time, I wait for my other orders and I would definitely buy again, the support service is very well, they respond before the estimate, the things arrived full and in good condition, forgive the bad english since I use the translator
I recently made two orders in gearbest and it was a satisfying experience, its fun to buy in this website and the shipping is very fast
Gearbest is my favourite China gadget shop.
I bought a lot of stuff during the past 2 years. Like smartwatch and accessories, outdoor stuff like knives, flashlights, batteries … I didn´t have any trouble with shipment, quality or customs. In case of any question, their staff in live chat is happy to help at any time. So I can strongly recommend this shop.
GearBest is really excellent platform for everyone to buy everything you want for any price from cents to thousands of dollars, you can choose it for any wallet and price by honest reviews, that support of GearBest really appreciate. Always there are different flash sales and bonuses! If there is some issues, you have really honest support that can help you. I strongly recommend Gearbest to everyone! 🙂
I really like buying from a super seller Gearbest. Always a very high-quality product. Always quick support. Prices are very low. A sale is super. I bought a
LiitoKala Lii – 202 charger. The price is super low. Excellent universal charging. Allows you to charge different types of batteries. Delivery to Ukraine for two weeks. I am satisfied with the purchase. Customer service is responded within 24 hours. I like the service. I recommend this store. I myself will buy there again.
I’m from Greece and I made more than 20 order (big and small) from gearbest so i think I have a good point of view. The shipping speed is OK all the products mutched the descpription and the packages are well made so nothing to be broken. (I ordered even some bulbs). Thir support center is in a good level and they respond in 24 hours. The item are received here in about a mounth but it’s because of the couriers and customs offices. I once charged by extra custom fees and GearBest refundthe full amount. This was one more reason to continue to buy form them.
I am using gearbest for more than a year and it’s awesome. When I had a problem ticket system solves it immediately. I have more than 20 orders. Excellent discounts unbeatable prices, perfect ticket system and shipping with no issues. Everything is perfect. If you are looking for a good shopping site I would totally recommend.
An amazing store!Great diversity of products and options !!
Great prices and quality of products !! Fast and helpful support, always answering all questions, solving quickly and efficiently !! The service is fast! Excellent support!
Great variety of products and brands with great quality! The product bought was of excellent quality, with delivery on time, box well packed!
Product really compatible with what was sold, and there is no deception for the consumer!It is one of the best shops to buy various products, would recommend to all friends and recommend to several people looking for cellphones, drones and various other products!
Llevo varios años comprando en la tienda china gearbest y estoy muy contengo y satisfecho con todas las cosas que he comprado a través de se web.
Tiene un amplísimo catálogo de productos, aunque lo que más compro son productos tecnológicos, tienen de todo tipo de cosas. Los precios que tienen son muy competitivos, casi todos los días tienen ofertas muy buenas que puedes aprovechar, además, si estás atengo a ciertos foros y a sus redes sociales, puedes encontrar ofertas especiales con sus cupones de descuento.
Cuando compras en su tienda, te van dando puntos que posteriormente puedes canjear en descuentos en próximas compras, algo que me gusta especialmente.
En cuanto la atención al cliente, son muy atentos y siempre que se ponen en contacto con el cliente te ofrecen soluciones muy útiles.
En conclusión, gearbest es una muy buena opción para hacer compras a china sin miedo, todo lo que hasta he comprado me ha llegado en el tiempo estimado (incluso con envíos gratuitos). La recomiendo 100%.
Gearbest is great community about international shopping.
I really like cause a few reasons, like:
Great prices
Great support
Good promotions
And others
But i want to suggest something’s to make this experience better than i had here.
About discount cupons:
It’s rarely works to me. The most time this cupons make the products that i wanted to buy most expensive than cheap.
I really don’t understand why this cupons works against their propose…
About support:
Gearsbest team support is great for me, but maybe they are few.
Gearbest should think about rise up your support team, cause its very important for customer, exceptionally new ones.
Worst Chinese seller. Lying about product availability. Changing shipping method as they wish. You pay extra for fast shipping, they change it to free shipping and you wait 2 months more. Incredible arrogance.
I have made several purchases on gearbest in the last few months. I have always received the products quickly and without problems. I also got to receive assistance and they solved the problems without major problems. the support team has always been friendly and helpful. I can really consider myself very satisfied.
ho effettuato diversi acquisti su gearbest negli ultimi mesi. ho sempre ricevuto i prodotti velocemente e senza problemi. ho anche avuto modo di ricevere assistenza e hanno risolto le problematiche senza grossi problemi. il team di assistenza è sempre stato cordiale e disponibile. posso ritenermi davvero molto soddisfatto.
I have bought a lot of goods using GB store and was completely satisfied working with it.
I recommend to look for mobile phones on shares, which are pretty regular, so you can find anything you want with pretty low prices.
Nice to see not the only shipping way, so it is your decision, how much you can pay for shipping
Fully recommended
I have shopped hundreds of times there and i find it really trustfull and organised especially compared to other similar sites.i recommend it
Site güzel ama kurumsal değil. Daha iyi olması gerek. Gelişmesi gerek. Müşteri hizmetleri eğitilmeli