Category: News & Guides

Below are tips on how to minimize the risks of encountering scams at Aliexpress.com. We compile the tips based on real scam cases collected from the Internet. Hope they help those who want to buy something from Aliexpress.com but are not confident about shopping safety there.

1. Never trade with any sellers bypassing the Aliexpress.com site. This is extremely important! If a seller offers to do business with you by providing you a much lower price, chances are he or she simply tries to steer you away from the protection system and steal you money. They either won’t send you any goods after they receive your payment, or won’t respond to your complaints or return or exchange request after they send you poor quality products.

2. Check the supplier feedback profile in detail. From feedback score, positive feedback percentage to specific comments left by customers, you are encouraged to read the information as much as you can. The detailed description on the products or services left by customers can generally inspire you a lot.

3. Start with a small or sample order. Once you see a item you are interested in from a seller’s store you never trade with before, even if you have research the store and are quite satisfied with their feedback standards, it is always necessary to start with placing a small order. That way you will be able to test product quality, shipping time and pre-sales or after-sales services with a small investment only. Besides, you won’t lose big money in the case you encounter a scammer.

4. Always use the site to solve problems. For any after-sales problems related to your orders, don’t simply believe in what the sellers say or follow their instructions to solve the dispute. It is OK to negotiate personally with the sellers to reach a solution agreement first but you should then resort to Aliexpress.com to conduct the agreement. Otherwise, the agreement may means nothing and your interest won’t be protected. For instance, if a seller asks you to delete the negative feedback you left for him or her and as a return they will fully refund you, don’t trust the promise as you may not get back your money after you take the action.

5. Use a safe payment method. Although Aliexpress.com is a legit company and there is no problem to send money to them by payment methods like Western Union, we still encourage you to use the safest payment option that can best protect you. In particular, credict card is highly recommended as you can request your credit card company for a chargeback when you believe you are scammed. A safer payment method will give you the further protection in addition to the protection service offered by Aliexpress.com.

Our advice: for any dispute, do remember to open a dispute against the seller through your account at the site before the deadline (see their dispute policy here). By doing so, you can ensure that your money will be withheld by Aliexpress in time. Otherwise, the payment may be released to the sellers in due time while the problem is not solved yet. For the same reason we always encourage buyers to use the site to communicate with the sellers in case any dispute happens – their system will automatically record the chatting history, which will serve as important evidence that may support your claim.

If any party wants to share more tips on how to protect buyers from rip-offs or scams when shopping at Aliexpress.com, you are welcome to leave your ideas at the following comment box. We will update this post when we find valuable suggestions that can really help.

 

As a review website discussing about the Chinese international wholesale and retail market, we are posting our own reviews and opinions on various China-based online stores that target global buyers. At the same time, we are receiving comments related to different stores from real customers or other parties via the comment box or email. From what people say about their experience with the Chinese suppliers or marketplaces, we see many typical scam cases which are incurred out of the buyers’ unawareness of the risks or traps.

With the aim to help other buyers avoid such frustrating experience, we are trying to summarize the key points based on real customer reviews we collect from our site as well as other internet social forums or blogs. This post is intended to focus on sharing our suggestion on how to avoid being scammed by sellers at Aliexpress.com.

For those who have no idea at all on the site Aliexpress.com, we think it necessary to give a brief introduction to it first. Belonging to Alibaba.com, the first and the most famous (not one of the first) online wholesale transaction site, Aliexpress.com specializes in serving buyers and sellers who are small merchants and want to buy or sell products in small wholesale quantities (read: 1-10 pieces for a single order instead of dozens, hundreds or even thousands of pieces per order). They provide buyer payment protection service (they call it “escrow service”) to ensure the safety of trading between suppliers and buyers. That is, once you make a payment for an order you place with a seller there, the payment won’t go to the seller’s account directly. Instead, it is transferred to the site’s public account first. Then, after you confirm the transaction is successfully completed, the site releases the payment to the seller. Under this protection system, when a dispute is incurred, the website is able to control the situation by keeping the money until the problem is solved.

Aliexpress itself is definitely a legitimate website and few Chinese sites can compete them in terms of technology, capital power and customer base volume. However, the sellers there are uneven in quality and credibility. Some are superior but some are very poor in service standards. Although Aliexpress verify the qualifications of each supplier during the membership registering process, some scammers may successful go through their investigation by providing false company information and certificates. Anyway, if you grasp the general knowledge or the common senses about how to keep yourself safe from such bad sellers, you won’t fall victim to any scam cases there.

Click the link to read our detailed tips: https://www.danviews.com/must-read-tips-on-how-to-avoid-being-scammed-at-aliexpress-com/

 

Recently in the Chinese media arena, the IPAD Trademark Infringement case between Apple and Proview Technology (Shenzhen) is heatedly reported. The first trial ended with the result that Apple failed. Apple representatives stated that they would appeal the ruling to the Higher People’s Court of Guangdong Province. The case is still under trial.

In April 2011, Apple filed lawsuits against Proview’s Shenzhen-based subsidiary, claiming the ownership of the trademark IPAD in China. Unfortunately, the Shenzhen Intermediate People’s Court rejected Apple’s claims due to the company’s lacked evidence.

After the ruling, Proview lodged lawsuits against Apple through the courts in Beijing, Shanghai and Shenzhen, and made formal complaints to commercial authorities, claiming that Apple was infringing on its trademark IPAD in China. And Apple lost the battle, again.

According to Xinhua, Proview is a Hongkong headquartered company. Proview Technology Taipei registered the IPAD trademark in several countries in 2000 and the Proview Technology Shenzhen has officially held the trademark IPAD since 2001. Apple has purchased the rights to use the IPAD trademark from Proview’s Taipei branch while its Shenzhen subsidiary reserves the rights to use the trademark in the mainland China.

Continue reading News: Apple Lost First Trial on IPAD Trademark Infringement