Sep 02

When Alibaba Group decided to launch its new global wholesale platform AliExpress.com, many e-commerce experts in China shed doubts on the big move Alibaba was going to take. However, since AliExpress made its official debut in April 2010, all doubts have gradually gone. Today, as a giant in the arena of small wholesale business, AliExpress speaks another huge success of Alibaba.
China Wholesale Platform AliExpress.com

AliExpress.com & Alibaba.com

Over the past decade since its inception in 1999, Alibaba.com has established an unbeatably big name on the global market of wholesale trade and almost all merchants know well about Alibaba.com. Comparatively, AliExpress.com may be still a little bit strange to some businesses. If you are looking for orders in small quantities with fast shipment and secure protection, you are encouraged to learn more about AliExpress, right from here.

As the brand name indicates, AliExpress is composed of “Ali + Express”. Yes, from the very beginning, AliExpress is intended to be Alibaba’s express channel for wholesale transactions. We know, Alibaba.com charges membership fees on suppliers and mainly provides information service between sellers and buyers. Different from Alibaba.com, AliExpress.com does not charge any fees on registered members (either suppliers or buyers) and inspects the whole transaction process between the two transaction parties. It’s a wholesale platform targeting small and medium-sized suppliers and buyers. There minimum orders as low as 1 item are accepted and express delivery, in some cases, fast and free shipping is offered. In addition, a vast array of item categories can be found on AliExpress—it truly is a one-stop-shop for small wholesale orders.

AliExpress Item Categories

AliExpress Escrow

AliExpress uses the Escrow service to provide complete protection on each transaction. Under the protection, buyers don’t need to worry that what they order will never arrive or what they purchase is not as described. Let’s make it simple enough: AliExpress only releases payment to the seller when the buyer is happy with the order received. Learn more about AliExpress Escrow >>

AliExpress Credibility

On the internet, we may occasionally find a few unhappy customers complaining about “AliExpress scam”. Just think about what a successful image Alibaba has built in the world, you would instantly realize that a reputed international company like Alibaba can’t in any possible rip its customers off. Some buyers may have some unpleasant experience with some individual sellers and fail to resort to AliExpress for a solution. That’s how most “AliExpress scam” complaints come out.

Here we would remind you that though AliExpress conducts a very strict policy to verify each supplier before authorizing their membership qualifications, not all suppliers are in practice qualified enough and some of them may be even dishonest. To avoid being scammed by such suppliers, you need to check the credibility of the supplier who offers items that interest you, in terms of feedback scores and ratings, supplier level and other details listed on the product detail page. If by any chance you are unhappy with the transaction, do remember to ask AliExpress for help in time.

AliExpress Shipping

On each product detail page, you can find all the shipping carriers available for the item under the “Shipping & Packing” tab. Each shipping company is listed there with detailed information including shipping cost, discount and delivery time. AliExpress provides a variety of shipping companies for buyers to choose from based on their preferences. For express delivery, the China wholesale platform offers EMS (China Post), UPS, DHL, FedEx, TNT, SF and more; for postal service, Air Mail (China Post) is available. However, not all these shipping methods are available on all items. It may also depend on whether the seller uses them to ship out orders. So just check the “Shipping & Packing” section as mentioned earlier.

AliExpress Payment

Currently, AliExpress accepts PayPal, Moneybookers, Visa, MasterCard and bank transfer. Some select debit cards are also accepted, including Maestro, Solo, Carte Bleue, PostePay, CartaSi, 4B and Euro6000. Meanwhile, AliExpress is adding more payment options. For details, click here >>

AliExpress Coupons

Discounts and special offers are frequently launched on AliExpress.com, but coupons are rarely issued to all buyers, though from time to time AliExpress may send some coupons to its select customers. On the homepage of AliExpress.com, you can see a “Promotional Products” page and an “All Promotions” page, where items on sale are all showcased there. To get the latest AliExpress coupons, you can see our updates on our AliExpress & Coupons page.

AliExpress All Promotions

As a conclusion, I should say, I myself have full confidence in AliExpress and believe it is the best China wholesale platform for small and medium-size transactions. By using AliExpress, buyers can enjoy secure and pleasant shopping with minimum costs and get quality items. Isn’t it exactly what most buyers are seeking for?

Visit AliExpress.com >>

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61 Responses to “AliExpress Review: You Must Read This before Shopping at AliExpress”

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  7. China Wholesale Reviews Says:

    You will save a lot from buying wholesale products for your specific businesses. Prices are a lot cheaper and affordable.

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  14. Best Handbags for 2010 Says:

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  15. Limited-time Offers: Heavily Discounted Evening Dresses from Popular Online Stores Says:

    […] AliExpress launches this blow out sale (or called Xtravaganza promotion) in support of small businesses during Global Entrepreneurship Week. Based on my knowledge, this is the largest ever promotional event on AliExpress. During this week, deep discounts are offered on over 300,000 items, including all kinds of fashionable evening dresses. In particular, on November 18, some of the discounts will reach as high as 50%. Remember, the highest discounts will last for 24 hours only! After that day, they will probably never come back again. Obviously, AliExpress projects this grand promotion to help its suppliers attract more new buyers by sacrificing the revenues. Smart shoppers, seize the once-in-a-year money-saving opportunity! […]

  16. AliExpress 24-Hour Christmas Xtravaganza Sale Has Just Started! Says:

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  17. Facts about AliExpress Scam Says:

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  28. John Says:

    I have had nothing but terrible service from Aliexpress who are still telling me they are waiting on evidence from a supplier after I had initially started a dispute about 4-5 months ago. I didn’t receive an order I paid for. They don’t read emails or aren’t interested in me as a customer. Avoid them at all cost. John.

  29. kevork antounian Says:

    I think ALIEXPRESS helping people from china to do fraud. Items that were described on there site buy there vendors it’s not what you get. After I complained to ALIEXPRES they done nothing to help me to get my refund they didn’t even bother to investigate that there vendor JIANGNAN NATURAL JEWELRY CO. IS SELLING BRASS AND ADVERISING AS GENUIN GOLD. MAYBE THEY ONLY CARE HOW MUCH MONEY THEY MAKE.DO NOT BUY FROM ALIEXPRESS THERE ESCROW SUSTEM IT’S NOTHING BUT SCAME

  30. AliExpress 1-Year Anniversary Celebration Sale Coming Soon Says:

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  53. AliExpress: Up to 35% off for the New Year Says:

    […] The New Year 2012 is coming around the corner! We visited all popular China-based online shops, trying to find the best New Year 2012 deals for our readers. Unfortunately, it is probably because the Christmas sales are still on-the-go, we found few online shopping websites that offer specials for the New Year. However, we did find one famous Chinese wholesale transaction platform with the New Year big sale: AliExpress.com (Read AliExpress Review). […]

  54. Rene Andreasen Says:

    You can take the money and stuff it where you want. I have no respect for ALIEXPRESS
    I have sent proof that the seller had sent an used item instead of a new item as advertised but you say that is ok to cheat the costumers this way.
    Therefore it is a waste of time to complain to you and all that you say about costumer protection is nothing of value.
    To tell me to that i am a liar and take the word of a dishonest seller would seem to be acceptable to you.

    NOT HAPPY COSTUMER
    Rene Andreasen

  55. Jacquelin Cauchon Says:

    Never never again Aliexpress. Never had any problems with Ebay for 12 years now but as Aliexpress had good prices I tried it and bought 2 android tablets 108.00$ received I with a screen defect, the seller asked to return it for replacement and even if they had a one year waranty they charge 10$ plus 28$ shipping to replace it, practicly the price of the tablet so I bought another one from another Aliexpress 5 stars seller on June 17 and now it’s July 31 and it never got out of China and today it disapered from the ChinaPost site, I asked for a refund but they say that it’s too late as I have waited to long so as I want a tablet I bought it last week from Ebay for 10$ more also in China and surprise it’s arrived in Vancouver Canada this morning, I think that there is a lot of bad, I will not use the other word, sellers at Aliexpress and you undestand that I will never never buy anything from them anymore.

  56. Borislav Says:

    Aliexpress is just a SCAM. Never buy there.

  57. Rath5 Says:

    Perfect Place to buy item if you are smart! most of the review are mostly only form people who need to vent their anger because had bad luck with the site! Or blind buyers who just buy because it’s cheep XD (then get a bad item)
    As for me, every thing was great! All you need to do is look for ratings and comments! NONE is faked! Yes you can have something bad happen even from a seller with a 99% rating. It can happen in any online store! The item are real as-well if you do your research! people forget all online stores in any country is an open place for bad and good people to sell and scam!
    What’s really funny is Most of the buyers that like the site Aliexpress do no comment of review on many sites like these because they are happy browsing Aliexpress for items. The people with their time consumed in sites like these are people who are not too smart and think everything is bad because they had a bad run in with shady sellers…. *sigh* -_-
    Do us all a favor and stick to shopping, buy going to the actual store. if it’s not their then be TOUGH! Your only gonna be scammed online!

  58. JPL Says:

    First of all, you know you should be weary when the “testimonies” of satisfied customers with pictures, are pictures ripped off other websites :
    http://instoresnow.walmart.com/article.aspx?center=AutoCenter&top=89967&id=55418 vs
    http://www.aliexpress.com/buyerprotection/

    This aliexpress’s doing, not it’s sellers.

    Second, yes you may have a good experience here and there. But the important point is reliability. And it is not reliable. Even the positive reviewers here cannot say different. It’s hit and miss and so far the odds are fifty fifty at best.

    Sellers can and will swindle you. Forget about warranty at the end of the sale, the seller is free to ignore you and you have no recourse. Dispute “process” is automated and a joke. Anything outside their pre-programmed cases and you are on your own with someone that is not at all motivated by repeat customers.

    They have literally thousands of sellers ready to find a way to manipulate the system.

    It’s a great concept, just very badly implemented. There is a reason they refuse Paypal now, because Paypal would intercede in the customer’s behalf and withdraw payment is Aliexpress didn’t respond. And well do you really want to take the odd chance of saving a few bucks, to get completely ripped off? Well flip a coin and those are your chances.

    Oh and if there is a Seller you should avoid, I can name at least one: Lydia Liu.

  59. bryfly Says:

    Have previously purchased Phones via Chinese suppliers and all went great, Had seen Ali Express mentioned so thought I would try them out, all seem to happen efficiently and quickly to start with. Then I realised I had a fake tracking numbers, trying to contact Ali Express is virtually impossible their auto system stops you actually talking to a human being at Ali express.

    Luckily have only spent £50 which it looks like I may have lost, even though not fully explored the so called Ali Express Dispute system comments here and in other places suggest that it will get me nowhere ………. Do not use Ali Express …..you have been warned

  60. Jim Says:

    I was excited to find AliExpress and jumped on board. Bad mistake. This is just a front for Chinese businesses to make people feel safe. When push comes to shove, they side with the seller and you can kiss your escrow goodbye. The continuous ink supply I ordered for my printer would not even work in the printer. The seller wanted me to make modifications to the printer to see if I could make it work. I told him I wouldn’t do that. The product was represented as being for my printer and it clearly was not. With modifications, I could make a lot of ink cartridges work in my printer – ridiculous. In the end, I escalated the complaint and got $9 of my $60 back. That doesn’t begin to even pay me for the weeks I spent trying to work with the seller to make the thing work. I wasn’t about to pay to return the product, and the seller refused to do so, saying it cost too much. He didn’t bother to say that during the sale. The invoice that arrived with the product states that it cost $20. So, instead of paying $60 for the product with free shipping, I was paying $20 for the product and $40 for shipping (something I would have never done). Bottom line – the seller still made money on the deal and I got soaked for $51 plus all the time and effort I spent trying to make their product work. I thought the Chinese were supposed to be honorable people, but it is obvious that AliExpress and its vendors are not.

  61. GRACE ICHEMATI Says:

    i have bought a lot of items on this site but some sellers i must say are giving this company a very bad name. on two occasions i have ordered for items and the bad one was sent to me. the last one i ordered for was a tablet with sim but till now i have not seen the item and i have not seen my money. the so called tracking number the company send was a fake one as that number does not exist. i advice alibaba to be very careful in dealing with sellers who are not honest. i have not made any order this year because of my last experience. than you.

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