Sep 02

When Alibaba Group decided to launch its new global wholesale platform, many e-commerce experts in China shed doubts on the big move Alibaba was going to take. However, since AliExpress made its official debut in April 2010, all doubts have gradually gone. Today, as a giant in the arena of small wholesale business, AliExpress speaks another huge success of Alibaba.
China Wholesale Platform &

Over the past decade since its inception in 1999, has established an unbeatably big name on the global market of wholesale trade and almost all merchants know well about Comparatively, may be still a little bit strange to some businesses. If you are looking for orders in small quantities with fast shipment and secure protection, you are encouraged to learn more about AliExpress, right from here.

As the brand name indicates, AliExpress is composed of “Ali + Express”. Yes, from the very beginning, AliExpress is intended to be Alibaba’s express channel for wholesale transactions. We know, charges membership fees on suppliers and mainly provides information service between sellers and buyers. Different from, does not charge any fees on registered members (either suppliers or buyers) and inspects the whole transaction process between the two transaction parties. It’s a wholesale platform targeting small and medium-sized suppliers and buyers. There minimum orders as low as 1 item are accepted and express delivery, in some cases, fast and free shipping is offered. In addition, a vast array of item categories can be found on AliExpress—it truly is a one-stop-shop for small wholesale orders.

AliExpress Item Categories

AliExpress Escrow

AliExpress uses the Escrow service to provide complete protection on each transaction. Under the protection, buyers don’t need to worry that what they order will never arrive or what they purchase is not as described. Let’s make it simple enough: AliExpress only releases payment to the seller when the buyer is happy with the order received. Learn more about AliExpress Escrow >>

AliExpress Credibility

On the internet, we may occasionally find a few unhappy customers complaining about “AliExpress scam”. Just think about what a successful image Alibaba has built in the world, you would instantly realize that a reputed international company like Alibaba can’t in any possible rip its customers off. Some buyers may have some unpleasant experience with some individual sellers and fail to resort to AliExpress for a solution. That’s how most “AliExpress scam” complaints come out.

Here we would remind you that though AliExpress conducts a very strict policy to verify each supplier before authorizing their membership qualifications, not all suppliers are in practice qualified enough and some of them may be even dishonest. To avoid being scammed by such suppliers, you need to check the credibility of the supplier who offers items that interest you, in terms of feedback scores and ratings, supplier level and other details listed on the product detail page. If by any chance you are unhappy with the transaction, do remember to ask AliExpress for help in time.

AliExpress Shipping

On each product detail page, you can find all the shipping carriers available for the item under the “Shipping & Packing” tab. Each shipping company is listed there with detailed information including shipping cost, discount and delivery time. AliExpress provides a variety of shipping companies for buyers to choose from based on their preferences. For express delivery, the China wholesale platform offers EMS (China Post), UPS, DHL, FedEx, TNT, SF and more; for postal service, Air Mail (China Post) is available. However, not all these shipping methods are available on all items. It may also depend on whether the seller uses them to ship out orders. So just check the “Shipping & Packing” section as mentioned earlier.

AliExpress Payment

Currently, AliExpress accepts PayPal, Moneybookers, Visa, MasterCard and bank transfer. Some select debit cards are also accepted, including Maestro, Solo, Carte Bleue, PostePay, CartaSi, 4B and Euro6000. Meanwhile, AliExpress is adding more payment options. For details, click here >>

AliExpress Coupons

Discounts and special offers are frequently launched on, but coupons are rarely issued to all buyers, though from time to time AliExpress may send some coupons to its select customers. On the homepage of, you can see a “Promotional Products” page and an “All Promotions” page, where items on sale are all showcased there. To get the latest AliExpress coupons, you can see our updates on our AliExpress & Coupons page.

AliExpress All Promotions

As a conclusion, I should say, I myself have full confidence in AliExpress and believe it is the best China wholesale platform for small and medium-size transactions. By using AliExpress, buyers can enjoy secure and pleasant shopping with minimum costs and get quality items. Isn’t it exactly what most buyers are seeking for?

Visit >>

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73 Responses to “AliExpress Review: You Must Read This before Shopping at AliExpress”

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  7. China Wholesale Reviews Says:

    You will save a lot from buying wholesale products for your specific businesses. Prices are a lot cheaper and affordable.

  8. China Wholesale Cell Phones Buying Guide Says:

    […] websites are emerging in China. For small and medium-sized orders, you can consider Lightinthebox, AliExpress, DavisMicro or Chinavasion—based on my research, the three wholesale companies are the most […]

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  10. Novelty Gifts for Christmas 2010: Creative, Fun and Affordable Says:

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  12. Blow Out Sale Alert: Up to 50% Off A Huge Selection of Items at AliExpress on Nov. 18 Says:

    […] afford to miss this great news: on November 18 (U.S. time), the world renowned wholesale giant AliExpress will launch a blow out sale with up to 50% off a huge selection of hot selling items. The discounts […]

  13. Best Handbags for 2010 Says:

    […] a regular visitor of some China wholesale websites like AliExpress and Lightinthebox, I find some really fashionable yet affordable styles of handbags. From the […]

  14. Best Handbags for 2010 Says:

    […] a regular visitor of some China wholesale websites like AliExpress and Lightinthebox, I find some really fashionable yet affordable styles of handbags. From the […]

  15. Limited-time Offers: Heavily Discounted Evening Dresses from Popular Online Stores Says:

    […] AliExpress launches this blow out sale (or called Xtravaganza promotion) in support of small businesses during Global Entrepreneurship Week. Based on my knowledge, this is the largest ever promotional event on AliExpress. During this week, deep discounts are offered on over 300,000 items, including all kinds of fashionable evening dresses. In particular, on November 18, some of the discounts will reach as high as 50%. Remember, the highest discounts will last for 24 hours only! After that day, they will probably never come back again. Obviously, AliExpress projects this grand promotion to help its suppliers attract more new buyers by sacrificing the revenues. Smart shoppers, seize the once-in-a-year money-saving opportunity! […]

  16. AliExpress 24-Hour Christmas Xtravaganza Sale Has Just Started! Says:

    […] includes a vast array of most-wanted Christmas supplies. This grand promotional campaign lauched by AliExpress is particularly suitable for small business owners. The rare discounts will last for the very one […]

  17. Facts about AliExpress Scam Says:

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  18. AliExpress Has A New Look! Says:

    […] more detailed info, please read AliExpress Review or visit […]

  19. La actualidad de AliExpress estafa Says:

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  20. Faits sur AliExpress escroquerie Says:

    […] ou contactez le vendeur d’abord de résoudre le problème. Compte tenu de ces malentendus sur AliExpress, je pense que je devrais partager tous mes faits bien connus sur AliExpress, ce qui peut vous aider […]

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  22. AliExpress tiene un nuevo look! Says:

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  25. Must-Read Tips for Shopping Cheap Wholesale Items at AliExpress Says:

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  28. John Says:

    I have had nothing but terrible service from Aliexpress who are still telling me they are waiting on evidence from a supplier after I had initially started a dispute about 4-5 months ago. I didn’t receive an order I paid for. They don’t read emails or aren’t interested in me as a customer. Avoid them at all cost. John.

  29. kevork antounian Says:

    I think ALIEXPRESS helping people from china to do fraud. Items that were described on there site buy there vendors it’s not what you get. After I complained to ALIEXPRES they done nothing to help me to get my refund they didn’t even bother to investigate that there vendor JIANGNAN NATURAL JEWELRY CO. IS SELLING BRASS AND ADVERISING AS GENUIN GOLD. MAYBE THEY ONLY CARE HOW MUCH MONEY THEY MAKE.DO NOT BUY FROM ALIEXPRESS THERE ESCROW SUSTEM IT’S NOTHING BUT SCAME

  30. AliExpress 1-Year Anniversary Celebration Sale Coming Soon Says:

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  31. AliExpress 1st Anniversary Sale Just Started! Says:

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    […] mall where various sellers are doing business there. Being a wholesale transaction platform, AliExpress connects thousands of verified Chinese suppliers and millions of global buyers and provides escrow […]

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  48. China Shopping Website Reviews: Lightinthebox VS. AliExpress Says:

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  53. AliExpress: Up to 35% off for the New Year Says:

    […] The New Year 2012 is coming around the corner! We visited all popular China-based online shops, trying to find the best New Year 2012 deals for our readers. Unfortunately, it is probably because the Christmas sales are still on-the-go, we found few online shopping websites that offer specials for the New Year. However, we did find one famous Chinese wholesale transaction platform with the New Year big sale: (Read AliExpress Review). […]

  54. Rene Andreasen Says:

    You can take the money and stuff it where you want. I have no respect for ALIEXPRESS
    I have sent proof that the seller had sent an used item instead of a new item as advertised but you say that is ok to cheat the costumers this way.
    Therefore it is a waste of time to complain to you and all that you say about costumer protection is nothing of value.
    To tell me to that i am a liar and take the word of a dishonest seller would seem to be acceptable to you.

    Rene Andreasen

  55. Jacquelin Cauchon Says:

    Never never again Aliexpress. Never had any problems with Ebay for 12 years now but as Aliexpress had good prices I tried it and bought 2 android tablets 108.00$ received I with a screen defect, the seller asked to return it for replacement and even if they had a one year waranty they charge 10$ plus 28$ shipping to replace it, practicly the price of the tablet so I bought another one from another Aliexpress 5 stars seller on June 17 and now it’s July 31 and it never got out of China and today it disapered from the ChinaPost site, I asked for a refund but they say that it’s too late as I have waited to long so as I want a tablet I bought it last week from Ebay for 10$ more also in China and surprise it’s arrived in Vancouver Canada this morning, I think that there is a lot of bad, I will not use the other word, sellers at Aliexpress and you undestand that I will never never buy anything from them anymore.

  56. Borislav Says:

    Aliexpress is just a SCAM. Never buy there.

  57. Rath5 Says:

    Perfect Place to buy item if you are smart! most of the review are mostly only form people who need to vent their anger because had bad luck with the site! Or blind buyers who just buy because it’s cheep XD (then get a bad item)
    As for me, every thing was great! All you need to do is look for ratings and comments! NONE is faked! Yes you can have something bad happen even from a seller with a 99% rating. It can happen in any online store! The item are real as-well if you do your research! people forget all online stores in any country is an open place for bad and good people to sell and scam!
    What’s really funny is Most of the buyers that like the site Aliexpress do no comment of review on many sites like these because they are happy browsing Aliexpress for items. The people with their time consumed in sites like these are people who are not too smart and think everything is bad because they had a bad run in with shady sellers…. *sigh* -_-
    Do us all a favor and stick to shopping, buy going to the actual store. if it’s not their then be TOUGH! Your only gonna be scammed online!

  58. JPL Says:

    First of all, you know you should be weary when the “testimonies” of satisfied customers with pictures, are pictures ripped off other websites : vs

    This aliexpress’s doing, not it’s sellers.

    Second, yes you may have a good experience here and there. But the important point is reliability. And it is not reliable. Even the positive reviewers here cannot say different. It’s hit and miss and so far the odds are fifty fifty at best.

    Sellers can and will swindle you. Forget about warranty at the end of the sale, the seller is free to ignore you and you have no recourse. Dispute “process” is automated and a joke. Anything outside their pre-programmed cases and you are on your own with someone that is not at all motivated by repeat customers.

    They have literally thousands of sellers ready to find a way to manipulate the system.

    It’s a great concept, just very badly implemented. There is a reason they refuse Paypal now, because Paypal would intercede in the customer’s behalf and withdraw payment is Aliexpress didn’t respond. And well do you really want to take the odd chance of saving a few bucks, to get completely ripped off? Well flip a coin and those are your chances.

    Oh and if there is a Seller you should avoid, I can name at least one: Lydia Liu.

  59. bryfly Says:

    Have previously purchased Phones via Chinese suppliers and all went great, Had seen Ali Express mentioned so thought I would try them out, all seem to happen efficiently and quickly to start with. Then I realised I had a fake tracking numbers, trying to contact Ali Express is virtually impossible their auto system stops you actually talking to a human being at Ali express.

    Luckily have only spent £50 which it looks like I may have lost, even though not fully explored the so called Ali Express Dispute system comments here and in other places suggest that it will get me nowhere ………. Do not use Ali Express … have been warned

  60. Jim Says:

    I was excited to find AliExpress and jumped on board. Bad mistake. This is just a front for Chinese businesses to make people feel safe. When push comes to shove, they side with the seller and you can kiss your escrow goodbye. The continuous ink supply I ordered for my printer would not even work in the printer. The seller wanted me to make modifications to the printer to see if I could make it work. I told him I wouldn’t do that. The product was represented as being for my printer and it clearly was not. With modifications, I could make a lot of ink cartridges work in my printer – ridiculous. In the end, I escalated the complaint and got $9 of my $60 back. That doesn’t begin to even pay me for the weeks I spent trying to work with the seller to make the thing work. I wasn’t about to pay to return the product, and the seller refused to do so, saying it cost too much. He didn’t bother to say that during the sale. The invoice that arrived with the product states that it cost $20. So, instead of paying $60 for the product with free shipping, I was paying $20 for the product and $40 for shipping (something I would have never done). Bottom line – the seller still made money on the deal and I got soaked for $51 plus all the time and effort I spent trying to make their product work. I thought the Chinese were supposed to be honorable people, but it is obvious that AliExpress and its vendors are not.


    i have bought a lot of items on this site but some sellers i must say are giving this company a very bad name. on two occasions i have ordered for items and the bad one was sent to me. the last one i ordered for was a tablet with sim but till now i have not seen the item and i have not seen my money. the so called tracking number the company send was a fake one as that number does not exist. i advice alibaba to be very careful in dealing with sellers who are not honest. i have not made any order this year because of my last experience. than you.

  62. mommylyss Says:

    Aliexpress is the official BEST website EVER!!! Not only do I literally buy everything from there, they are cheap, good quality, and you can get pretty much anything on this site. I have never had a bad order. Sure some orders may take longer than others to get to the destination but it is worth it in the end. I HIGHLY RECCOMEND this site. I have been a loyal customer for about 2 years now and I still haven’t found a better website that has everything I need for the cheap prices and good quality. LOVE IT!

  63. Alfred Swan Says:


  64. Noora Says:

    My first order to aliexpress was Labradorite chakra stone at USD 14.24. The communication with the sales was really aweful, she said the item was sold out after i have received the tracking no and she suggested me to open dispute and said they would refund my money. It sounded weird and no make sense to me since they sent me the tracking no, but i was still hoping they returned my money.
    My second order were jewelry (rings, earrings, necklaces from different stones) total 8 pcs from different suppliers, items delivered to Bali for almost 2 months.
    My third order were again few jewelry, wallet and some iphone cases, items delivereed to Bali for 6 weeks.
    My last order were iphone cases and iphone screen protector and they delivered in 3 weeks.
    So total item i purchased from aliexpress were 22 item at USD 95.07

    I have been wondering what happen to my first order since i have written several emails to the sales and direct supplier ZIHAN Crystal Jewelry Co., LTD and no respond at all and it has been almost 4 months since i placed my first order to aliexpress.

    People commented on my purchased items, for 5 iphone cases are excellent product with good cost and i do agree. Comment for jewelry, people doubted the accuracy of real plate of silver and gold and stone. I concluded my self that all the plates and stones are fake even they came very pretty look and persistence detail of jewelry.

    I have no idea if i should recommend this online shopping site to anyone or not

  65. Erwin Anthony R Says:

    Scammer & Fraudulent Seller

    Store name: Worldwide Trade Limited Store No.931882

    Websites: (Order Number: 65436525269739)

    Case Number: 417974466
    Contact Information
    Company Name:

    Cherry Xu

    Website/Product Url:
    Contact Person:

    Maggie Ch


    Last known address:

    1D30,Longsheng Phone Accessory City,Huafa bei Road,Futian,Shenzhen,China 518000

    Attn:Liu danjian

    Phone:+86 13637850234


    1D50,Longsheng Phone Accessory City,Huafa bei Road,Futian,Shenzhen,China 518000


    Phone:+86 13631554375

    If something happened with the goods The seller will ask for send back the goods. After buyer send back the goods, the seller will deny that has received the goods. With this reason, seller will not refund the money.

    I suspect that the seller deliberately provide wrong address. because the seller give a different address to me.

    Send back tracking number : EE153572277ID

    Same complaint:
    Scammer & Fraudulent Seller

    Store name: Worldwide Trade Limited Store No.931882

    Websites: (Order Number: 65436525269739)

    Case Number: 417974466
    Contact Information
    Company Name:

    Cherry Xu

    Website/Product Url:
    Contact Person:

    Maggie Ch


    Last known address:

    1D30,Longsheng Phone Accessory City,Huafa bei Road,Futian,Shenzhen,China 518000

    Attn:Liu danjian

    Phone:+86 13637850234


    1D50,Longsheng Phone Accessory City,Huafa bei Road,Futian,Shenzhen,China 518000


    Phone:+86 13631554375

    If something happened with the goods The seller will ask for send back the goods. After buyer send back the goods, the seller will deny that has received the goods. With this reason, seller will not refund the money.

    I suspect that the seller deliberately provide wrong address. because the seller give a different address to me.

    Send back tracking number : EE153572277ID

    Same complaint:

  66. Dirk van Ostaden Says:

    Fraud of the purest class!

    Three days ago I did file a complaint referring a Seller and his online store… until today no correct solution.
    I did buy the article mentioned, to hear after payment that it is out of stock, meanwhile is advertised a stock of 999 pieces… none were available

    Correctly I did send payment with a high banking fee, the latter one seems not to be guaranteed by your Money Back Guarantee, but despite several complaints filed at the AliExpress help line, the item is still advertised and alive on their website.

    This way AliExpress is co-operating with fraudulent sellers, due to lack of correct organization buyers become financial losers.

    Also I did file a complaint with no response from AliExpress.

    I did try to solve the problem with the seller, offered was to change my order for another item for sale, also advertised with stock of 999 pieces, also this in not true!

    I did mention this seriously but both items are still advertised and there is no stock at all!

    How can you tell AliExpress “We want you to shop with confidence. That’s why we provide guarantees that ensure you’ll receive your item on time and as described.”

    – Confirmed is that the item is not shipped, despite the seller provides a fake tracking number
    – Items remain advertised, knowing AliExpress they are out of stock and as a result luring more buyers into the tentacles of a fraudulent seller.

  67. Jose Carlos Garcia Tapia Says:

    AliExpress is really the greatest cheating website on earth, all due to the allowance of fraudulent online shops.
    And… the order number which is ‘out of stock’, in fact not existing, remain published in AliExpress, even if I did mention this to be fraudulent advertising.
    We are cured and will no longer trust AliExpress, nor any of your advertisers, because it is FRAUDE OF THE PUREST CLASS!
    Due to your fraudulent web pages I loose not only the banking transfer to the AliExpress account, fees USD 40.- but also a USD 15.- fee charged by AliPay to refund and not primarily listed on their website.
    It seems he AliExpress founder Jack Ma became one of the richest persons of China… as I experience by corruption!
    Be sure this will not be without reply… a fierce reply is what AliExpress and their fraudulent Chinese bunch of sellers and AliPay deserve!

  68. Louis Says:


    * Purchased from Aliexpress seller: ‘Cnimperssion’ (Cnimperssion W)
    * Item purchased : Virtual Screen Video Glasses
    * Purchased on: 28/Jan/2015
    * Cost: $108.88 USD ($140 AUD)
    * Item arrived on: 26/Feb/2015
    * Item found to be faulty: defective LCD screen
    * On 28/Feb/2015 ‘Cnimperssion W’ indicated to return item for refund
    * Item posted back to seller on 2/Mar/2015 (scan of tracking receipt sent to seller)
    * Refund was never forth-coming from seller, dispute opened with Aliexpress on 15/Mar/2015
    * documentation provided to Aliexpress (bank record of purchase, postage receipt)
    * On 17/Apr/2015 Aliexpress closed the dispute and DID NOT RETURN MY MONEY / NOR SEND REPLACEMENT ITEM
    * Seller location: China, Guangdong
    * Order Number: 65604502599684

    So if you buy anything from Aliexpress, just be aware you have no protection from the Aliexpress parent company, and there are unscrupulous sellers on the site.

  69. oscar moya Says:


  70. Ted Says:

    Few months ago I ordered and paid for a set of car seat covers. They never arrived. I was given the option of ordering the car seat covers again or getting my money back. I unfortunately ordered them again. To cut a long story short now after a few months I neither have the covers nor my money. High-tech highway robbery is the name of their game.

  71. Tomasz Says:

    I have purchased recently from the Aliexpress vendor called “Best Partner Mall” a small tube preamp, which regrettably arrived incomplete, without the mains transformer, despite the seller’s product description stating the transformer will be included. Without one, the items is useless, and these transformers are not readily procurable where I reside.
    I have tried to resolve the matter with the seller, but received only rudeness and insolence, he hasn’t even expressed any will to make things good by any means.
    The Aliexpress’ dispute process is a joke – after ten days since |I have filed the claim I still have not heard from them, and when I try to contact Aliexpress, all I get is a robot writing back predefined, token sentences.

  72. Francois BONIN Says:

    Their Alipay system is ultra protected , and until know i was not able to pay anything with my Visa
    card, it worked only one time with my e.cartebleue(visa).when you want to pay 50% chances that the system is”too busy”…try again!

  73. Tom Says:

    Terrible experience when I actually got a defective product. Try to file a dispute, from my experience your just wasting your time. Bought a kindle replacement screen where the connector on the ribbon cable kept coming out of circuit board. Sent them the requested photos to no avail. Just got canned responses from the seller. I had done all the thing they suggested , which did not work. Was in dispute for weeks and weeks. Finally got response I didn’t send enough “evidence”. Boy some “buyer protection” they advertise. Never again will I buy a product fro AliExpress, guess I was just lucky on the other 9 items . System itself is very cumbersome and many of links don’t work.

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