Apr 20

Cool gadget store Gearbest.comWhen it comes to China-based online shopping sites, those selling gadgets should be the biggest in terms of store quantity. Especially in Shenzhen, where the majority of electronic gadget factories are located, you can find online gadget shops doing international business everywhere and Gearbest.com is one of them.

Store background

Although Gearbest leaves an England-based office address on its official website for contact needs, its major operation centre as well as warehouse facilities should be positioned in Shenzhen. It is, in nature, a Chinese online international store serving global buyers. From the Norton Secured (powered by Verisign) identity verification page, I noticed that Gearbest.com belongs to SHENZHEN GLOBALEGROW E-COMMERCE CO LIMITED, a tested legitimate Chinese company owning a number of shopping sites.

Store credibility

I personally believe that Gearbest.com is a legit site after a thorough investigation into it. Here are my reasons:
1. It is backed by the powerful e-commerce company based in Shenzhen.
2. The shopping site is protected by Norton and users don’t have to worry about information leaking while using it.
3. It accepts safe payment methods such as Paypal or credit cards.
4. I have received a quality-made product from the online store. Click here to read my review of the novelty glasses offered by Gearbest.com.

Highlights of Gearbest

What Gearbest.com impresses me most is the refreshing style of its homepage. Being simple and neat, it looks so comfortable and every product showcased there looks amazingly cool. Just as how it advertizes itself, it is a store where we can buy all kinds of cool gear, including cell phones and accessories, tablet PCs and accessories, car electronics, audio and video, LED lights, lifestyle supplies, men’s clothing and more. A total of over 100 categories are carried by the store and it is a good place to find inspiration on how to lead a cool and fashionable life with lovely gadgets.

Cool gadgets at low prices
Like other popular gadget shops such as Banggood.com or Focalprice.com, Gearbest.com offers a competitive wholesale price for each product plus worldwide free shipping. Some gadgets there are available at as low as under $1.

One great attraction of Gearbest is its customer-friendly warranties and return and exchange policies. If you are not satisfied with the product purchased from the site, you can return it for a refund within 45 days of receiving the package. Also, you can send it back to the store for an exchange within 3 months of receipt. In addition, the store provides free repair and lifetime technical support.

The customer service provided by Gearbest.com is quite impressive, too. Besides 24/7 live chat service, you can reach its service staff through its USA helpline +1(899)-138-0318 for any pre-sales or after-sales issues. I always believe that a Chinese site needs courage and enough human resources to provide phone call service. As for the quality standards of its customer support, why not give it a try yourself?

Money-saving tip: do remember to search for valid Gearbest coupon codes before making payment for an order with the store.

1,489 Responses to “Gearbest.com: Must-reads about the Chinese Online Gadget Store”

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  1. Aras Says:

    Order No: 18122700976103175184 27/12/2018
    I’ve done a lot of shopping from the GearBest site, but I’ve rarely had problems, but they’ve always been helpful, so I love Gearbest.

  2. Paulo Saraiva Says:

    I’m a Gearbest user since early 2016 and i keep buying from them.

    They have great prices and the items are usually quite good in terms of build. I’ve bought several high value items (cellphones mainly) and the’ve all worked like a charm.

    They have normal shippings to Europe (28 days average with normal shipping) and priority shippings that mean less time and the advantage that you don’t face customs.

    I also like the support they provide. I once had a issue with a tablet i bought and it was promptly solved by they’re customer care.

    Several payment methods are available. I usually prefer Paypal.

    Highly recommend this site\store

  3. Paulo Saraiva Says:

    I’m a frequent buyer from Gearbest since early 2016. I’ve made several orders and some where of a high value (Xiaomi Phones and tablets) and overall i’m very pleased with the site\company.

    They have good shiping methods and the shipping speed is adequate. They have sipping methods to avoid customs wich is a plus for my country since the taxes are criminal.

    The customer service is very good also.

    Highly recomended by me

    Last order was a Xiaomi Lamp – Order – 18112400938902033984

  4. Vamos Ayoub Says:

    I would like to share my experiance on gearbest. Before i was dealing with onother market. But when i explore gearbest . I’ became addicted to gearbest. Among the reasons that made me a customer they have The humanization . I said that cause the humain contact matter on economic. I remember this order (18072800908415499065) was not arrived . So i conacat gearbest . A quick response and the probleme solved. After that i get my package with nice enveloppe. Also on Gearbest you can see the prices and promotions they make the life easy. It s a great experiance that i recommend all to join gearbest

  5. Sergey Says:

    I am a regular customer in the Gearbest store for more than 4 years and have already bought more than 105 different products. With orders never had serious problems. When the product came across with a factory defect, the support service always helped to solve the problem. I enjoy making orders at the Gearbest store. The same shop gives a guarantee on the goods for 12 months. I have already managed to take advantage of this guarantee several times and am very pleased. I recommend the store!

  6. Aras Says:

    Order No:: 18122700976103175184 27/12/2018 12:17:04
    I’ve done a lot of shopping from the GearBest site, but I’ve rarely had problems, but they’ve always been helpful, so I love Gearbest.

  7. Alexander Says:

    Regular customer in Gearbest online shipping.
    Good quality and material things.
    I recommended to buy in Gearbest, five stars.
    Delivery to Russia 30-60 days.

  8. Alexander Says:

    Order Number :18081700992905412610

    I recommend it thing to my friends. I like it. Сheap price. Five stars. Delivery to Russia 20-30 days.

  9. Andrzej Says:

    I am a regular customer in the Gearbest store for more than 4 years and have already bought more than 105 different products. With orders never had serious problems. When the product came across with a factory defect, the support service always helped to solve the problem. I enjoy making orders at the Gearbest store. The same shop gives a guarantee on the goods for 12 months. I have already managed to take advantage of this guarantee several times and am very pleased. I recommend the store! This is my last order number from gearbest: 18110800996409461537 i order new phone

  10. Samoylenkov Says:

    Very often I make purchases in online stores with delivery to Ukraine. I want to say that the store Gearbest one of the most reliable in this matter. Sending is always very fast, packaging is decent. In the package always invoice for customs, so that there are no problems. Well, a separate story – the price of goods. Yes, according to the list – it is average, but if you pay attention to stocks and coupons, then there is no lower prices. In addition, the prices of some products – lower than the official price of the manufacturer. Last made a purchase of the tablet Lenovo, order number 18111100968501002668. Sent very quickly, packaged fine and there are no complaints about the work. In addition, in the waiting shop there is an excellent user support, the operators are very sociable. I recommend this store to everyone!

  11. SergS Says:

    “Hair Barber Scissor” by GearBest

    I paid in GearBest merchandise:
    pyrometer “Hair Barber Scissor” – 18122600908207147792 (26 dec 2018).
    After 3 weeks Item received in Ukraine.
    Packed well, Item is not damaged.
    Everything works perfectly.
    No complaints about the service.
    Thanks GearBest.

  12. Brahim Says:

    Smart Watch Phone

    I this as a gift for my father. And he likes it so far, he wears it every day and thinks it’s the coolest watch cause it has a lot of function and helps him make phone calls while fishing.

    order number: 18121300913603005816

  13. Dennis Says:

    Hello from Germany, I have made over 10 orders with Gearbest. All my orders have arrived. I had no problems so far! The service and the prices are great. There is even a support in German.
    The delivery time is 4-20 days.
    I can only recommend GearBest to you.
    My next orders are already on the way.

    My order number 19010500906403277085.

    Greetings from Germany
    Dennis

  14. Dennis Says:

    Hello from Germany, I have made over 10 orders with Gearbest. All my orders have arrived. I had no problems so far! The service and the prices are great. There is even a support in German.
    The delivery time is 4-20 days.
    I can only recommend GearBest to you.
    My next orders are already on the way.
    My order number 19010500906403277085.
    Greetings from Germany
    Dennis

  15. Ricardo Pereira Says:

    I ordered 2 Xiaomi Mi Band 3 Smart Band – 18112500977008302606 – for me and my father. The time to delivered was within what expected and the information regarding the tracking was allways available. The product was in excelent conditions and i would advice anyone to get one and trust Gearbest.

  16. Ricardo Pereira Says:

    I ordered 2 Xiaomi Mi Band 3 Smart Band of them for me and my father. The time to delivered was within what expected and the information regarding the tracking was allways available. The product was in excelent conditions and i would advice anyone to get one and trust Gearbest.
    Order was 18112500977008302606

  17. Braises Says:

    I love gearbest, i bougth a lot of things, they delivered on my home in a few weeks (Spain), the prices are the best if you compare them with other websites.
    If you have any problem, you can submit a ticket and they response very fast and good.
    Really good website

  18. Nishanth S Says:

    I like to buy from Gearbest. Got many products from the same.Economy shipping rates and genuine products. Payment is safe and customer care also nice. Last order number ; 19012600942002121134. Hope this is helpful.

  19. Juan Jimenez Says:

    First of all, this is an objective review based on my personal experience.

    I’ve been using Gearbest for over 2 years and they have sent me dozens of products all the way to Colombia. It usually takes between 2 to 3 weeks to get here but sometimes it seems random and can take up to 6 weeks, it depends on the item stock and the warehouse / shipping method you choose.

    I’ve had a couple of issues but they have always been willing to solve them.

    Overall I’m very satisfied, their products are good quality at a great price. They have an above the average customer service.

  20. Yves Máximo Says:

    buy several things from all kind of departments, Electronics, home appliances, gadgets, ETC.
    I´m Very pleased with the products, the price and the most important, the support.
    Until This day, Gearbest always gave me a proper support for any kind of doubt´s and for any problem I have.
    I will keep buying from Gearbest, for many years for sure.
    Wherever I need, I know Gearbest has.

  21. Yves Máximo Says:

    I buy several things from all kind of departments, Electronics, home appliances, gadgets, ETC.
    I´m Very pleased with the products, the price and the most important, the support.
    Until This day, Gearbest always gave me a proper support for any kind of doubt´s and for any problem I have.
    I will keep buying from Gearbest, for many years for sure.
    Wherever I need, I know Gearbest has.

  22. Marco Aurelio Moreira Filho Says:

    Eu sempre fico com o pé atrás quando vou comprar coisa na internet, mas quando descobri a Gearbest, minha vida ficou mais feliz, já que é totalmente segura, com ótima qualidade de seus produtos e com um ótimo preço. Super aconselho realizar compras nesse site.

  23. Marco Aurelio Moreira Filho Says:

    Meu número do pedido é18121400974819044028, realizado no dia 14/12/2018 as23:04.
    A Gearbest é simplesmente sensacional, sempre com ótimos preços e super confiança. Super recomendo.

  24. Baba-Sepp Says:

    Ich bin mit Gearbest sehr zufrieden. Sehr grosse Auswahl an Produkten und immer wieder sehr günstige Angebote. Bei Problemen wurde mir immer sehr gut geholfen (sehr zuverlässiger Kundendienst).
    Habe Gearbest schon einigen Freunden weiterempfohlen und werde das weiterhin machen:-)!
    Weiter so!

  25. Roberto Says:

    I purchased a notebook in the beginning of december, 2018. They sold it, but it came out of stock. After many messages, they offered me a replacement order or money back.
    I choose money back.
    As february, 10th, I didn’t receive a penny back.

  26. Vytautas Says:

    GearBest is one of the best international online shopping stores I’ve ever met, the staff is super attentive and make sure all experience is as satisfying as possible from the beginning to the end of the transaction.

  27. Vytautas Says:

    This site has the best prices and products from China, is very reliable and has an extremely fast delivery, in addition, the customer service area is exceptional.

    Whenever I needed some change or even action, I got a response within 24 hours.

    I bought electronics, clothes and health and beauty, so everything was as described, and still, the whole process of order release, packing process, shipping to my country (Lithuania) was very fast.

    Another factor that is worth commenting on is the payment process, it is very easy and fast.

    Last December, I made a mistake in one of my orders, I contacted the customer service area, the response was immediate, and the attendant adjusted my order as I wanted.

  28. Juan Carlos Vega Says:

    Gerbest generates confidence for the buyer. I have bought several products in Gearbest and all purchases have been very good. Good quality products. What I liked the most was the speed of shipments to Colombia. I have recommended Gearbest to my friends and family to make their purchases with confidence. I recommend 100%

    Orden #18111700965112591862.

  29. Yulia Says:

    I have long been buying various Xiaomi gadgets and gadgets from Gearbest online store.
    Once I decided to buy a Xiaomi baseball cap. Naturally, the purchase “went” in Gearbest. The price tag turned out to be very attractive.
    The store sent Order No: 18102100900708273595 quickly and issued an international track number.
    Two weeks later I got a baseball cap. It turned out to be very well made. However, I was sure that Xiaomi products are always of high quality.
    The cap is made in a unisex style. She has an adjustment for a different head size. On a peak there is a reflecting strip.
    I am very pleased with the work of the store and the quality of customer service.

  30. Tarif Says:

    Order No: 181120009325045689367
    I made many orders from gearbest during these last 2 years and I am really satisfied. This seller is serious and honest. They provide a very large choice of items at very interesting prices. I rarely had issues with my orders but when this happened, customer service is present to help and find solutions. In general I have answers in 24h. They never let me down and this is what I expect from a seller to be in trust. I buy closed eyes and I recommend

  31. jorge jaramillo Says:

    After wasting time and loosing money with other online shopping stores I found Gearbest and now is my favorite online store, till now after more than 40 orders and 2.5 years as a satisfied client can tell you that no orders have been lost, and that they have an excellent sales and post sale service all the problems or issues al ways have been solved.

  32. Atilla Berta Says:

    Order Number :19012900998313362888
    Alfawise KS1 Smart Home Universal
    Nem rossz,habár azért meg sem közelíti a Broadlinket,nem tud RF-et sem,azt hiszem megy eladásba,nem tartom meg.

  33. Andrey Says:

    I bought in this store MJX Bugs 5W, everything went great. I love GearBest for good prices and fast shipping, only user support is not very .. But I made a lot of orders here and there were no special problems, everything got there and I am satisfied!
    Order No: 19011800955608336376

  34. Francisco Sá Fernandes Says:

    I been buying at gearbest for a while now and I the experience has been great. Very good prices, good costumer support and points system allows me to win some store credit as I purchase the things I need. 100% recommend it

  35. Toni Says:

    Bough a lot of products from them, form Xiaomi products to scooters, all orders came in in about a month and is safe conditions. They have very good prices, and using coupons you can bring the products to even lower prices, I have made in total about 60 orders in about 6 years. Like

    Customer service is always there to help you with whatever you need, the response time is usually 12 hours, so your problem will get solved relatively fast Like

    Here is a screenshot – http://i67.tinypic.com/160q15k.jpg – 11 pages of delivered orders, all came with no problems, and i still have 7 orders on the way, I highly recommend them.

  36. Alana Albuquerque Says:

    A Gearbest é uma loja muito boa,extremamente confiável. Que possui ótimos fretes e preços acessíveis.

  37. Alana Albuquerque Says:

    Loja muito boa. com excelentes produtos,um ótimo suporte, fretes rápidos e preços acessíveis.

  38. Mohamed arh Says:

    gearbest is my best shopping website because his coupons , his deals , flash sales , Best prices ,……
    i have buy more than 150 products from it & i advice to buy from it

  39. vonglower Says:

    Gearbest has been delivering promptly and as it promotes. I have been very satisfied with both the accuracy of the description as well as the delivery times. The variety and the quality of the products sold are really great.

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