Feb 01

Founded in 2004, DHgate.com is a Beijing-based wholesale website serving more than 400,000 Chinese wholesalers or suppliers and millions of buyers from all over the world. As a transaction platform, DHgate provides Escrow service to ensure payment and transaction safety. The online wholesale marketplace mainly targets small and medium-sized merchants and sellers registered there over 20 million products covering a wide range of categories, including apparel, cell phones, consumer electronics, health & beauty, etc.

CEO: Diane Wang, the former CEO of Joyo.com, which was acquired by Amazon.com
Establishment Time: 2004
Company Size: over 300 full-time employees
Business Model: a platform providing transaction services for both buyers and sellers; no membership fees charged on either buyers or sellers

  • Deloitte Technology Fast 50 China 2009 (Ranked 5th)
  • Deloitte Technology Fast 50 China 2008 (Ranked 7th)
  • Ranked 30th in Zero2IPO Venture50 Award

Number of Products: over 20 million
Number of Sellers: over 400,000
Number of Buyers: about 2,1 million from 230 countries and regions
Average Annual Transaction Volume: over USD$250 million

Accepted Forms of Payment:

  • PayPal
  • Credit Card: American Express, Discover, MasterCard, Visa
  • Real-Time Bank Transfer
  • Bank Transfer
  • Western Union

Delivery Options Available:

  • UPS
  • EMS
  • DHL
  • TNT
  • Hongkong Post

Customer Service:

  • Office Hours: Mon-Sun 9:00am to 6:00pm (GMT +08:00)
  • Telephone: 86-10-82257676
  • Fax: 86-10-82025922
  • Email: service@dhgate.com
  • Address: 6F Dimeng Commercial Building No.3-2, Hua Yuan Road, Haidian District, Beijing, China 100083

Visit www.dhgate.com for details.

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